topic blue hazy screen on all internet channels, audio is perfect. in Streaming

blue hazy screen on all internet channels, audio is perfect.

Andyte — Thu, 29 Sep 2022 13:03:32 GMT

The screens on all internet apps is a blue hazy screen. unsure what is causing it or how to fix it. Not sure what gen of chrome cast I have.The labels option I am unsure about.

Re: blue hazy screen on all internet channels, audio is perfect.

JenniferV — Mon, 03 Oct 2022 17:25:05 GMT

Hello Andyte,

Thanks for reaching out. Please try the steps below and let me know how it goes:

Reboot your Chromecast.
On the mobile device, close and reopen all cast-supported applications.
Open a different cast-supported app and cast a different video.
Try to use the Chromecast with another TV or High-Definition Multimedia Interface (HDMI) display, if possible.

Regards,

Jennifer

Re: blue hazy screen on all internet channels, audio is perfect.

JenniferV — Thu, 06 Oct 2022 17:56:16 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

Re: blue hazy screen on all internet channels, audio is perfect.

JenniferV — Fri, 07 Oct 2022 18:24:09 GMT

Hi Andyte,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer