topic Re: Running 2 hours behind in Streaming

Running 2 hours behind

Kazza15 — Fri, 30 Sep 2022 02:31:33 GMT

For some reason a few days ago, our chromecast changed area. I live in Melbourne Australia but now it's telling me in in Western Australia. So not only is our shows are running 3 hours after we should have watched our shows. When I go into setting the clock is the correct time but we are still 3 hours behind. Please help

Re: Running 2 hours behind

JenniferV — Fri, 30 Sep 2022 23:57:18 GMT

Hi Kazza15,

Thanks for reaching out. What type of Chromecast device do you have? Where can you see that you're running 2 hours behind? Please reboot your Chromecast and Wi-Fi router. Resetting your Chromecast might also help.

Keep me posted.

Thanks,

Jennifer

Re: Running 2 hours behind

Kazza15 — Mon, 03 Oct 2022 06:04:56 GMT

Hi Jennifer,

I did send you my answer, it worked on all stations Bar one

Re: Running 2 hours behind

JenniferV — Mon, 03 Oct 2022 20:30:51 GMT

Hello there,

Thanks for getting back. When you say that it worked on all stations bar one, does it mean that your device is working now? If not, have you tried the suggested steps above?

Regards,

Jennifer

Re: Running 2 hours behind

JenniferV — Thu, 06 Oct 2022 20:35:08 GMT

Hey Kazza15,

It's me again. How's it going? Still need help?

Thanks,

Jennifer

Re: Running 2 hours behind

JenniferV — Fri, 07 Oct 2022 20:42:11 GMT

Hi there,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer