topic Re: Not connecting chromecast in Streaming

Not connecting chromecast

REA61 — Wed, 28 Sep 2022 12:29:48 GMT

Gave TV streaming device.
When connected to the USB, it showed the name of the Wi-Fi network and the password for which it was configured.
I created such a hot spot on my phone and connected a laptop to it. It looks like the laptop and the cast are connected to the same network.
But then I can’t move forward - on the monitor, as the start page with the connection diagram was displayed, it is displayed. The laptop does not find anything anywhere.
I can't find suitable instructions on the internet.
Thanks in advance for your help!

Подарили ТВ стреаминг device.
При подключении к УСБ он показал название сети Wi-Fi и пароль, на которые настроен.
Я на телефоне создал такой хот-спот и подключил к нему ноутбук. Выглядит, что ноут и каст подключены к одной сети.
Но далее я продвинуться не могу - на мониторе как отображалась стартовая страница со схемой подключения, так и отображается. Ноутбук нигде ничего не находит.
В инете приемлемую инструкцию найти не получается.
Заранее спасибо за помощь!

Re: Not connecting chromecast

JenniferV — Mon, 03 Oct 2022 17:31:30 GMT

Hi REA61,

Thanks for reaching out. Let's sort this out.

A few questions: what type of Chromecast device do you have? What's the LED status on your Chromecast? When casting via Chrome browser, are you getting a message that says "No Cast destination found"? In the meantime, please reboot your Chromecast, Wi-Fi router, and laptop. Using a different casting device such as a mobile phone, tablet, or another computer might also help.

Best,

Jennifer

Re: Not connecting chromecast

JenniferV — Thu, 06 Oct 2022 18:10:37 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Not connecting chromecast

JenniferV — Fri, 07 Oct 2022 18:25:39 GMT

Hello REA61,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer