topic Re: Chromecast Built in ambient mode not supported in Streaming

Chromecast Built in ambient mode not supported

PookWood — Mon, 19 Sep 2022 18:27:18 GMT

Anybody else having issues with the Vizio TV not doing the ambient mode anymore since the update?

Do I need to buy a new chromecast for my TV with built in chromecast?

Re: Chromecast Built in ambient mode not supported

JenniferV — Mon, 26 Sep 2022 20:19:19 GMT

Hi PookWood,

Thanks for reaching out. You may try to reboot or factory reset your TV. If the issue persists, I would suggest reaching out to Vizio support for additional help since the changes in the features and settings of the TV that has a built-in Chromecast are decided by the manufacturers. You may contact them here.

Regards,

Jennifer

Re: Chromecast Built in ambient mode not supported

PookWood — Wed, 28 Sep 2022 10:47:50 GMT

Thanks. I tried reaching out to them, and they claim it's a Google problem. I think I'm going to just buy a normal chromecast for my TV since I really enjoy the google photos ambient mode on the TV.

Re: Chromecast Built in ambient mode not supported

JenniferV — Wed, 28 Sep 2022 23:55:02 GMT

Hello there,

We understand that this is isolated with the ambient mode feature on your Vizio TV. Please note that we have very limited support on TV's with built-in Chromecast. If you're thinking of buying a separate Chromecast device, you may visit our Google Store. Let us know if you have other questions and concerns — we're here to help!

Best,

Jennifer

Re: Chromecast Built in ambient mode not supported

JenniferV — Mon, 03 Oct 2022 17:44:56 GMT

Hey PookWood,

Due to inactivity, I'll go ahead and lock this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer