topic Re: TCL tv won’t connect to Google home. in Streaming

TCL tv won’t connect to Google home.

Murphy84 — Fri, 30 Sep 2022 17:23:01 GMT

I have a new last year tcl and for months it will not connect to Google home or cast. Every time I try it tells me it needs updating but tcl says I’m up to date. Please can someone help is this a firmware thing? And how do I solve it? Thank you.

Re: TCL tv won’t connect to Google home.

Jeran — Wed, 05 Oct 2022 20:30:20 GMT

Hey there Murphy84,

Welcome to the Chromecast Community Forum! I'm sorry to hear that your TLC TV won't play nicely with Google Home, so I'd be happy to help out. I would double-check that your Google Home app is up-to-date, and then let me know what cast firmware version your TV is, so we can see if that is up-to-date.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: TCL tv won’t connect to Google home.

Azarco — Sun, 09 Oct 2022 19:16:41 GMT

Hello there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Alex

Re: TCL tv won’t connect to Google home.

JenniferV — Tue, 11 Oct 2022 17:19:45 GMT

Hi Murphy84,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for the help here, Jeran and Alex.

Regards,

Jennifer