topic Chromecast remote batteries draining within weeks in Streaming

Chromecast remote batteries draining within weeks

CaroKelly — Sun, 16 Oct 2022 08:39:13 GMT

Remote batteries recently started draining in weeks. Bought the device 2021 and was working find up until about 3-4 months ago. Since then I have been through about 20 batteries which is about 10 times more than I went through in the 2 years I’ve hade the device so somethings up. Guessing it’s a bug with the latest firmware - anyone know if there’s a fix coming soon? I’m spending a fortune on batteries! Things I think that could be causing it: remote speaker is set to always on (listening for hey Google) ; or Bluetooth pairing mode stuck on. Thanks 🙏

Re: Chromecast remote batteries draining within weeks

Jeran — Thu, 27 Oct 2022 18:18:02 GMT

Hey there CaroKelly,

I apologize about the slow response time, thank you for your patience! This is a pretty annoying issue for sure, so I'd be happy to help you look into it. I think you're on the right track with the causes, so let's see if we can confirm it. Does the Voice Remote have any LED lights on at all? For example, if the LED is solid white, it would mean the remote is listening or a firmware update is happening.

Also, just to confirm, how far away is the remote from the Chromecast usually?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast remote batteries draining within weeks

Jeran — Mon, 31 Oct 2022 21:50:59 GMT

Hey there CaroKelly,

Do you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast remote batteries draining within weeks

Jeran — Thu, 03 Nov 2022 17:43:43 GMT

Hey CaroKelly,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran