topic Re: Unplug Chromecast because it disconnects. in Streaming

Unplug Chromecast because it disconnects.

Keith6 — Wed, 05 Oct 2022 23:44:23 GMT

Just set up a new Cast 4K. When we switch TV inputs, Cast disconnects and has to be unplugged, then plugged back in. Do we have a setting wrong?

Re: Unplug Chromecast because it disconnects.

Jeran — Thu, 13 Oct 2022 16:33:02 GMT

Hey there Keith6,

I apologize about the late response, thank you for being patient! Were you able to fix that disconnecting issue? If not, I'd be happy to help out! First thing, I would make sure the Chromecast is powered by a wall outlet, and not by the TV. Also, try changing the HDMI port that the Chromecast is connected to, as maybe it's not working properly on that particular port.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Re: Unplug Chromecast because it disconnects.

Jeran — Mon, 17 Oct 2022 16:03:12 GMT

Hey there Keith6,

Do you have any more questions or need any additional help?

Thank you,
Jeran

Re: Unplug Chromecast because it disconnects.

Jeran — Tue, 18 Oct 2022 17:29:32 GMT

Hey Keith6,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran