topic Re: Chromebook not casting in Streaming

Chromebook not casting

Windyfire90 — Thu, 06 Oct 2022 19:33:31 GMT

I've had my Chromebook since 2020 I think, and I'm not sure what kind it is, but this year it just started not being able to cast. It says "Looking for devices" but it never loads. All of the other devices in my home work when trying to cast, except this one. Please help!

Re: Chromebook not casting

JillG — Thu, 06 Oct 2022 23:52:00 GMT

Hi @Windyfire90

Restart your Chromebook, router and Chromecast. Make sure your Chromebook is on the same wifi network as your Chromecast. Be sure that the Chrome browser is updated too.

See this help page: Cast a Chrome tab on your TV - Computer - Chromecast Help

Re: Chromebook not casting

Windyfire90 — Sun, 09 Oct 2022 16:58:47 GMT

I’ve restarted my Chromebook several times, and it has worked before when this first became a problem, but is no longer a solution.

It is also updated, and is the only device that is not casting.

Re: Chromebook not casting

JillG — Mon, 10 Oct 2022 00:00:51 GMT

Thanks for trying all that. What is your Chrome build? (Three dot, settings, about)

Do you have any administrator settings such as employer or school enabled on this Chromebook?

Re: Chromebook not casting

Jeran — Tue, 11 Oct 2022 19:59:38 GMT

Hey there Windyfire90,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Thank you for helping out on this thread, Jill!

Best regards,
Jeran

Re: Chromebook not casting

Windyfire90 — Wed, 12 Oct 2022 15:49:55 GMT

My Chromebook is a 64-bit Build. Also, another device in my home is a school administrated one, and that casts just fine.

And thank you for taking the time to find out what the problem is. I appreciate it.

Re: Chromebook not casting

Windyfire90 — Tue, 11 Oct 2022 22:17:29 GMT

Thank you, but I think I'm alright. I was just wondering how to make my Chromebook able to cast again.

Re: Chromebook not casting

Jeran — Wed, 12 Oct 2022 15:40:59 GMT

Hiya Windyfire90,

No problem at all! In that case, I'll go ahead and lock this thread. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,

Jeran

Re: Chromebook not casting

Windyfire90 — Wed, 12 Oct 2022 15:42:22 GMT

Actually, my question hasn’t been fully answered yet. I wanted to know how to get my 64-bit Chromebook casting again.

Re: Chromebook not casting

Jeran — Wed, 12 Oct 2022 15:45:53 GMT

Hiya Windyfire90,

Oh shoot, I'm sorry, I read the thread wrong! Let me give you some more troubleshooting steps to try. Just to double-check, is the Chromebook and the Chromecast connected to the same Wi-Fi band? In your case, if you have a Gen 1 Chromecast, it would be a 2.4GHz they would both need to be on. Also, just to confirm, are you able to cast from another device, such as a phone or tablet?

I look forward to your response!

Best regards,

Jeran

Re: Chromebook not casting

Windyfire90 — Wed, 12 Oct 2022 15:50:25 GMT

That’s okay.

I am able to cast from an iPhone and another Chromebook. I can also check the Wi-Fi Band.

Re: Chromebook not casting

Jeran — Wed, 12 Oct 2022 15:59:33 GMT

Hey there Windyfire90,

That's good, that means the Chromecast itself is fine. In this case, go ahead and follow the steps listed in this article in order to see if they help resolve the issue, then let us know how it goes.

Best regards,

Jeran

Re: Chromebook not casting

Windyfire90 — Wed, 12 Oct 2022 16:30:17 GMT

Alright, I’ll check it out. Thanks!

Re: Chromebook not casting

JenniferV — Sat, 15 Oct 2022 22:55:57 GMT

Hi Windyfire90,

it's us again. How's it going? Have you tried the suggested steps listed on the support website article provided by Jeran?

Thanks for the help here, JillG and Jeran.

Best,

Jennifer

Re: Chromebook not casting

Windyfire90 — Sun, 16 Oct 2022 23:35:40 GMT

I just checked my Chromebook and I am able to cast again! Thank you to all who helped. I really appreciate it!

Re: Chromebook not casting

Windyfire90 — Sun, 16 Oct 2022 23:36:56 GMT

I looked at some of the steps on the website you gave me, and all of a sudden my casting is working again. I don't know what I did, but I'm glad it works. Thanks for all your help!

Re: Chromebook not casting

Windyfire90 — Sun, 16 Oct 2022 23:37:50 GMT

Thank you for all your help; my Chromebook can cast again.

Re: Chromebook not casting

Azarco — Mon, 17 Oct 2022 20:57:45 GMT

Hello there,

Awesome! Glad to hear everything is now working on your end. Should you need more assistance with your Chromecast, don't hesitate to let us know.

Regards,

Alex

Re: Chromebook not casting

Windyfire90 — Mon, 17 Oct 2022 22:15:52 GMT

Okay, but I think I’ll be fine for now. Thanks anyway!

Re: Chromebook not casting

Azarco — Mon, 17 Oct 2022 22:26:54 GMT

Hi Windyfire90,

Since everything is covered, I'll go ahead and lock this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Have a great one!

Cheers,

Alex