topic Re: Photo album does not show up in ambient mode in Streaming

Photo album does not show up in ambient mode

MaddixL — Sun, 09 Oct 2022 16:05:29 GMT

On my Chromecast I have it set to show Google Photos when it’s in ambient mode. Recently I have noticed that it has not been doing it. It tells me that there are no albums found when I have multiple albums. Any help?

Re: Photo album does not show up in ambient mode

Jeran — Fri, 14 Oct 2022 17:35:04 GMT

Hey there MaddixL,

I am sorry to hear that Ambient Mode is not displaying your albums! I know I'd be disappointed if I couldn't get my pictures to show, so let's resolve this. First, double-check to make sure both the Google Home app and the Google Photo's app are up-to-date. Then, I would disable Personal Photo Curation, as this can affect albums from being displayed. If the problem persists, clear out the cached app data from both apps.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Photo album does not show up in ambient mode

Jeran — Mon, 17 Oct 2022 19:30:34 GMT

Hey there MaddixL,

Do you have any more questions or need any additional help?

Thank you,
Jeran

Re: Photo album does not show up in ambient mode

Jeran — Tue, 18 Oct 2022 19:31:24 GMT

Hey MaddixL,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran