topic Re: Cast icon missing in netflix in Streaming

Cast icon missing in netflix

DrAli — Fri, 15 Oct 2021 08:41:37 GMT

Can't see video from Netflix app.

Netflix app also doesn't have cast icon

Can't see video from Netflix on MiTV

DrAli — Wed, 13 Oct 2021 10:02:59 GMT

I am casting my samsung android phone to MiTV through built-in Chromcast.

I am unable to see video from Netflix on MiTV. Only audio is working.

Everything else is working fine

Re: Cast icon missing in netflix

JillG — Fri, 15 Oct 2021 15:16:46 GMT

Hi there,

Try reinstalling your Netflix app. If that doesn't help reboot your Chromecast and your phone.

Let us know how it goes.

Re: Cast icon missing in netflix

Lennard1991 — Tue, 19 Oct 2021 15:52:37 GMT

same problem. i can cast everything else like youtube, disney+ etc. but no netflix. i tried factory reset, static ip, last updates on ios and chromecast but nothing seems to work. with the chromecast gen3 it all works without any problems.

Re: Cast icon missing in netflix

DrAli — Tue, 19 Oct 2021 16:14:20 GMT

I have done it 2-3 times.

I am trying in MiTV with Built in Chromecast.

Casting from Samsung Android phone.

Re: Cast icon missing in netflix

Jeran — Tue, 26 Oct 2021 17:19:40 GMT

Hey DrAli,

Let me just ask you a few questions about what's happening:

When did this issue start happening?
Are you able to cast Netflix from another device, such as a computer or tablet?
Are you able to cast from Netflix's website?
Is your TV's firmware up-to-date?

I look forward to your response! Also, thank you for your help on this JillG, I appreciate it!

Best regards,

Jeran

Re: Cast icon missing in netflix

Jeran — Wed, 10 Nov 2021 19:09:39 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Cast icon missing in netflix

Jeran — Thu, 11 Nov 2021 19:29:15 GMT

Hey there!

We haven't heard back from DrAli, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jill!

Best regards,
Jeran