topic Help with my chromecast in Streaming

Help with my chromecast

Sueviolet — Tue, 25 Oct 2022 00:38:33 GMT

I just got a new router and I’m unable to connect to Chromecast? Called router company and they were unable to help me. I’m not tech savvy. They told me I need to redo my chromecast? Not sure what they mean? Please help if you can?

Re: Help with my chromecast

MrVacca — Tue, 25 Oct 2022 12:15:13 GMT

Hi @Sueviolet - Sounds like you are going to want to do a factory reset on your Chromecast. Here is an article on how to do it depending on what version Chromecast that you have: https://support.google.com/chromecast/answer/6254654?hl=en&co=GENIE.Platform%3DAndroid

Hope this helps!

Re: Help with my chromecast

Dan_A — Sat, 29 Oct 2022 01:52:16 GMT

Hi guys,

@MrVacca, thanks for the help.

@Sueviolet, I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it? By the way doing the factory reset will revert your Chromecast to its default and original settings, you need to set it back up once the reset is done.

Cheers,

Dan

Re: Help with my chromecast

Princesss — Tue, 01 Nov 2022 01:55:12 GMT

Hey folks,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Help with my chromecast

Princesss — Wed, 02 Nov 2022 02:36:47 GMT

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Chromecast and we'd be glad to assist you further.

Best,

Princess