topic Re: completely frustarated with google tv remote AGAIN in Streaming

completely frustarated with google tv remote AGAIN

wood8086 — Tue, 18 Oct 2022 00:30:45 GMT

4 devices now I have had to factory reset because google can not fix white flashing light pairing issue.

I can not not (will not) factory reset this one, just because it told me to change batteries.

This is simply not good enough, for over a year these problems have been popping up and NOTHING is ever done.

I tried the googletv app on 4 devices, EVERY SINGLE ONE on selecting device said enter 6 digit code displayed on tv even though it has NEVER displayed a code on any of the times I have tried, even so I only had 3 seconds to enter before it reverted back to select device.

As above, simply not good enough, so far every time a battery change or a remote 'falling over' means a factory reset
Please sort this out folks

Re: completely frustarated with google tv remote AGAIN

Dan_A — Fri, 21 Oct 2022 23:43:05 GMT

Hi wood8086,

That certainly hasn't been easy for you ― let's sort this out.

A few questions: is this an initial set up or working previously? When did the issue start? Are you getting any messages when pairing the remote?

In the meantime, try these steps:

Forget the Chromecast Voice Remote.
Go to Settings > Remotes and Accessories > Chromecast Remote > Forget.
Pair the remote. Go to Settings > Remotes and Accessories > Pair remote or accessory and follow the instructions on the TV. Note: If applicable, you may also press the button on the Chromecast device for 1 second for the pairing to start.

I understand that you don't want to reset your device, however resetting your device to default settings is the next best step. Give it a try!

Keep me posted.

Best,

Dan

Re: completely frustarated with google tv remote AGAIN

aatienza — Tue, 25 Oct 2022 01:12:11 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Dan.

Thanks,

Archie

Re: completely frustarated with google tv remote AGAIN

Jeran — Thu, 27 Oct 2022 17:29:57 GMT

Hey wood8086,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran