topic Re: Poor sound quality in Streaming

Poor sound quality

MattReynolds — Tue, 18 Oct 2022 19:32:04 GMT

I’m having muffled sound through my television speaker it’s okay with YouTube and Spotify but when using Amazon Prime and Netflix and Disney I’m finding that the sound is muffled anyone have any answers?

Re: Poor sound quality

RXShorty — Tue, 18 Oct 2022 19:36:17 GMT

Hi @MattReynolds

Do you have some kind of surround / soundbar connected to your TV?
You could try to set the sound within the Google TV settings to Stereo to find out if that helps.

https://support.google.com/chromecast/answer/10110321

Re: Poor sound quality

MattReynolds — Wed, 19 Oct 2022 06:06:26 GMT

Thank youRXShorty. I have a sky soundbox. I will look and check back later.

Re: Poor sound quality

MattReynolds — Fri, 21 Oct 2022 09:43:03 GMT

So, the solution was to turn the speaker off and on. It was nothing to do with the Chromecast or TV.

Re: Poor sound quality

RXShorty — Fri, 21 Oct 2022 09:46:06 GMT

Hi @MattReynolds

Thanks for reporting back with the solution. 😊
Glad it works as intended now.

Re: Poor sound quality

Dan_A — Sun, 23 Oct 2022 21:35:43 GMT

Hi folks,

@RXShorty, thanks for helping.

@MattReynolds, glad to hear! Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

Re: Poor sound quality

Jeran — Fri, 28 Oct 2022 17:38:20 GMT

Hey MattReynolds,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Poor sound quality

MattReynolds — Fri, 28 Oct 2022 18:38:31 GMT

Hi Jeran,

No it’s all fine and dandy now so go ahead and lock this thread. 🙂

Matt

Re: Poor sound quality

Jeran — Mon, 31 Oct 2022 15:10:52 GMT

Hiya MattReynolds,

Sounds good! In that case, I'll go ahead and lock this thread. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran