topic Re: Unable to disable Restricted Mode on Chromecast 1st Gen in Streaming

Unable to disable Restricted Mode on Chromecast 1st Gen

weastman — Thu, 27 Oct 2022 19:16:52 GMT

When trying to cast various videos from Youtube I receive the following error:

Something went wrong

This video is unavailable with Restricted Mode enabled. To view this video, you will need to disable Restricted Mode.

I have gone into the settings of the Chromecast but do not have the "Notifications & digital wellbeing" section showing in order to access the "YouTube settings".

Do you know if this Restricted Mode can be disabled on this Chromecast 1st Gen? I am running into this issue more and more often with video that in my opinion should not be restricted for any reason.

Re: Unable to disable Restricted Mode on Chromecast 1st Gen

JillG — Thu, 27 Oct 2022 19:27:17 GMT

Hi @weastman

It sounds like a YouTube setting--- see Turn Restricted Mode on or off on YouTube - Computer - YouTube Help

Re: Unable to disable Restricted Mode on Chromecast 1st Gen

Jeran — Mon, 31 Oct 2022 21:09:45 GMT

Hey there weastman,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Thank you for helping out on this thread, Jill!

Best regards,
Jeran

Re: Unable to disable Restricted Mode on Chromecast 1st Gen

Jeran — Thu, 03 Nov 2022 21:33:57 GMT

Hey there weastman,

Do you have any more questions or need any additional help?

Thank you,
Jeran

Re: Unable to disable Restricted Mode on Chromecast 1st Gen

JenniferV — Fri, 04 Nov 2022 23:35:47 GMT

Hello weastman,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks for the help, JillG and Jeran.

Regards,

Jennifer