topic Re: Waiting on Android 12 Update Chromecast with Google TV (4k) in Streaming

Waiting on Android 12 Update Chromecast with Google TV (4k)

netentropy — Sun, 30 Oct 2022 18:41:52 GMT

Hi,

It's my understanding that there is an update from Android 10 to Android 12 on Google Chromecast. Is it possible this hasn't rolled out to my Chromecast 4k device?

Re: Waiting on Android 12 Update Chromecast with Google TV (4k)

Cathal_S — Sun, 30 Oct 2022 19:15:08 GMT

Hi there,

Have you already tried looking for the update within the Settings/System/About/System Update menu on your Chromecast with Google TV device?

Re: Waiting on Android 12 Update Chromecast with Google TV (4k)

netentropy — Sun, 30 Oct 2022 19:25:07 GMT

I have. It says it's up to date but still lists Android 10. Thanks!

Re: Waiting on Android 12 Update Chromecast with Google TV (4k)

Cathal_S — Sun, 30 Oct 2022 19:42:27 GMT

Updates can take a while to filter out to all users, I'm a UK user myself and I just checked and there's no update for me either.

They also might of put it on hold if they found any early issues.

Re: Waiting on Android 12 Update Chromecast with Google TV (4k)

ClouDAction — Mon, 31 Oct 2022 09:48:24 GMT

You are the lucky one. There are so many issues with Android TV 12 on CCwGTV.... 😞 I wish I can roll back from 12 to 10.

Re: Waiting on Android 12 Update Chromecast with Google TV (4k)

Aiden1 — Fri, 04 Nov 2022 16:08:33 GMT

Honestly it's for the best. I have two of these devices, the 4K as you mentioned. The one that updated to 12 has so many problems now I couldn't even list them all. The update originally showed on the other TV but I was trying to troubleshoot one of the problems I was having on the TV running 12 so I never installed it. Now it is gone as an option to install so my thought is that it was pulled back by Google.

I was on the phone with their tech support and I'm positive it was there ready to be installed before and she told me not to. Now it's gone.

Re: Waiting on Android 12 Update Chromecast with Google TV (4k)

JenniferV — Wed, 09 Nov 2022 19:25:02 GMT

Hey folks,

Thanks for posting to the Chromecast Community forum!

I appreciate your help here, Cathal_S.

netentropy, the Android 12 version has been completely rolled out. Could you please confirm if your devices still didn't get the update? If so, please manually check in the settings if there is an available update on your device.

ClouDAction and Aiden1, I understand this has been a frustrating experience. Rest assured that we'll take your experience as feedback as we continually improve our products and services.

Regards,

Jennifer

Re: Waiting on Android 12 Update Chromecast with Google TV (4k)

netentropy — Fri, 11 Nov 2022 22:23:35 GMT

Got it today! thank you!

Re: Waiting on Android 12 Update Chromecast with Google TV (4k)

Juni — Sat, 12 Nov 2022 18:26:36 GMT

Hi there,

Thanks for keeping us in the loop and happy to hear that this has been sorted out. Give us a shout if something comes up — you know where to find us.

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours.

Thanks,
Juni