topic Re: Chromecast Ultra stopped showing the options menu for Youtube in Streaming

Chromecast Ultra stopped showing the options menu for Youtube

CAMeeks78 — Wed, 08 Jun 2022 23:12:06 GMT

Like it says above Chromecast Ultra stopped showing the options menu for YouTube. used to get a preview of stuff to choose from but it isn't there anymore. The mini says it is displayed on the screen and asks me to choose but nothing is there. If I say a number, it starts playing. Both dongles quit showing it at the same time. They both have the same firmware and I have even done a factory rest on one of them. It still isn't showing on the screen. Anyone have this issue before?

Re: Chromecast Ultra stopped showing the options menu for Youtube

cccp88 — Thu, 09 Jun 2022 22:50:11 GMT

I'm experiencing this same problem. I hope Google fixes it soon with a new firmware!

Re: Chromecast Ultra stopped showing the options menu for Youtube

CAMeeks78 — Fri, 10 Jun 2022 01:54:19 GMT

It is very frustrating. I can atleast use my phone and bypass it but my daughter just has to guess at it. She is still phone less at 7yo. I know I'm a monster 😄

Google home not displaying video suggestions on chromecast

Cutetrill — Sat, 11 Jun 2022 14:32:29 GMT

When I ask Google home to play videos on my chromecast ie: "hey Google show sesame Street videos on YouTube on TV" it responds with "here are some options showing on TV, which one would you like" but no suggestions show up on the TV screen. They used to, and then suddenly it wasn't working. I can tell it a number and it'll play a video. But I can't see ahead of time which one it is. I rebooted the chromecast and did a factory reset which removed it from my home then readded it and it isn't fixed. I don't know what to do please help!

Re: Chromecast Ultra stopped showing the options menu for Youtube

JenniferV — Sun, 12 Jun 2022 01:06:40 GMT

Hi folks,

Thanks for reaching out. Is this only happening when asking your Google Home Mini to cast videos from YouTube? Have you tried to cast from other supported apps? If this is working when manually casting from your phone to your TV, please reboot your Google Home Mini and Chromecast Ultra. If the issue persists, please reset your devices and try again.

Thanks,

Jennifer

Re: Chromecast Ultra stopped showing the options menu for Youtube

CAMeeks78 — Sun, 12 Jun 2022 01:15:16 GMT

The home devices say they are showing options on the TV but nothing shows up. The app on the phone goes straight to playing without options. All devices have been reset a few times now in the past month I have been having this issue.

Re: Chromecast Ultra stopped showing the options menu for Youtube

JenniferV — Sun, 12 Jun 2022 01:39:28 GMT

Hi there,

Thanks for the swift reply. Could you please provide the firmware version of your Google Home Mini and Chromecast Ultra? Also, have you tried to check if the same issue persists with other supported apps, like Netflix or HBO Max (If you have these apps)?

Thanks,

Jennifer

Re: Chromecast Ultra stopped showing the options menu for Youtube

CAMeeks78 — Sun, 12 Jun 2022 02:20:51 GMT

282045 mini

201627 tv

YouTube is the only thing that has given me options like that.

Re: Google home not displaying video suggestions on chromecast

Infinity_Core — Sun, 12 Jun 2022 11:16:21 GMT

I am having the same issue. I have also tried everything that you described in your post but it is still not working. Hope google fixes it in up-coming software releases.

Re: Chromecast Ultra stopped showing the options menu for Youtube

Infinity_Core — Sun, 12 Jun 2022 11:25:17 GMT

Having the issue on Chromecast Gen 2 as well. It appears to be a wide spread problem for many users.

Nest mini speaker and chromecast not integrating

Paneerlovr — Sun, 12 Jun 2022 16:04:38 GMT

I ask nest mini speaker “show me videos of Las Vegas hotels”. It says “showing options on <tv name>, which would you like ?”

it used to display the list of options on the TV. Now it doesn’t. I have to just say “number 1”, which has be blindly guessing that’s the good video I want since I can’t actually see the options on my tv.

this used to work properly.

things I’ve tried:

rebooting chromecast ultra

rebooting nest mini speaker

trying a different pair of nest mini and chromecast ultra elsewhere in the home

rebooting the second pair of nest mini speaker and chromecast ultra.

can anyone at google give me a useful recommendation other than a canned response ?

Integration between products has gotten more buggy over time. The actual voice recognition has gotten worse on all google assistant products.

Re: Chromecast Ultra stopped showing the options menu for Youtube

JenniferV — Mon, 13 Jun 2022 01:39:05 GMT

Hi folks,

CAMeeks78, could you please double check the firmware version for your Chromecast Ultra?

Infinity_Core, I'm sorry to hear that you're also experiencing the same issue with your device. Have you tried the suggested steps above? If you haven't yet, please try the steps and let me know how it goes.

Thanks,

Jennifer

Re: Chromecast Ultra stopped showing the options menu for Youtube

Infinity_Core — Mon, 13 Jun 2022 02:04:15 GMT

Yes, I did reboot and performed a reset on all my devices. No luck yet.

Re: Chromecast Ultra stopped showing the options menu for Youtube

CAMeeks78 — Mon, 13 Jun 2022 02:51:46 GMT

1.56.281627

Re: Chromecast Ultra stopped showing the options menu for Youtube

JenniferV — Mon, 13 Jun 2022 20:36:54 GMT

Hi everyone,

Thanks for the info. I forwarded this to our team and they are currently checking on this. I'll update you once I hear from them.

Thanks,

Jennifer

Re: Google home not displaying video suggestions on chromecast

JenniferV — Tue, 14 Jun 2022 17:59:00 GMT

Hi folks,

I've duplicated this thread to a similar issue on this link. Our team is already aware of the issue and currently investigating it. I suggest that you follow the main thread for updates because this thread will be locked automatically once duplicated in the main one.

Thanks,

Jennifer

Chromecast has stopped showing a choice of videos to choose from why?

Carquestions — Wed, 15 Jun 2022 12:34:38 GMT

When I ask Google home or Google Hub to play a video it used to show a choice of videos to choose from and ask me which one I wanted - It still asks me which one I want but it no longer shows the videos on screen to choose from - started a couple months ago and happens on all my chromecasts - more than 4 - what gives?

Re: Chromecast has stopped showing a choice of videos to choose from why?

RincewindTVD — Fri, 17 Jun 2022 04:43:58 GMT

Same here, I think it's related to google products like chromecast no longer being signed in to youtube
https://www.googlenestcommunity.com/t5/Chromecast/I-m-not-able-to-log-in-on-YouTube-on-my-Chromecast-2nd/m-p/181285
that link says "solved" but is not solved.

Re: Nest mini speaker and chromecast not integrating

JenniferV — Tue, 21 Jun 2022 00:06:23 GMT

Hi Paneerlovr,

Thanks for posting and I'm sorry for the late response.

Regards,

Jennifer

Re: Chromecast has stopped showing a choice of videos to choose from why?

JenniferV — Tue, 21 Jun 2022 01:00:05 GMT

Hi folks,

Thanks for posting. I've duplicated this thread to a similar issue on this link. Our team is already aware of the issue and currently investigating it. I suggest that you follow the main thread for updates because this thread will be locked automatically once duplicated in the main one.

Thanks,

Jennifer