topic Re: Local Network issue in Streaming

Local Network issue

Jake3 — Mon, 07 Nov 2022 04:49:06 GMT

I’ve restarted my whole chromecast, updated my phone, updated my apps, made sure my local network access is on, and I still receive this message:

Bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your privacy settings and try again.

im at a college campus and registered my device to get wifi and it will connect to wifi from the Google home app but I get the message above.

Re: Local Network issue

RXShorty — Mon, 07 Nov 2022 09:55:09 GMT

Hi @Jake3

Do you know if it works for others on campus, is this a shared internet connection / WiFi?

Maybe this functionality is blocked by the owner of the WiFi?

Another issue could be caused by Apple iCloud Private Relay, please try disabling that and see if that helps.

Re: Local Network issue

Jeran — Thu, 10 Nov 2022 16:39:26 GMT

Thank you for helping out on this thread, RXShorty!

Hey there Jake3,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: Local Network issue

Jake3 — Fri, 11 Nov 2022 23:08:26 GMT

I don’t know if it works for others on campus but it is a shared WiFi. I checked and I do not have the iCloud private relay enabled

Re: Local Network issue

Juni — Sat, 12 Nov 2022 18:35:06 GMT

Hi folks,

@Jeran and RXShorty, thanks for the help.

@Jake3, thanks for posting. Schools often have a restricted network configuration that can cause issues with Chromecast setup. You need to coordinate with your campus IT and let them know that you want to connect your Chromecast to their network so they can grant access.

Let us know how it goes.

Thanks,

Juni

Re: Local Network issue

Jake3 — Tue, 15 Nov 2022 17:23:42 GMT

Ok I’ll try that, thank you!

Re: Local Network issue

Juni — Tue, 15 Nov 2022 18:49:50 GMT

Hi there,

Thanks for the response. I will keep this thread open for 3 more days and wait for your update.

Regards,

Juni

Re: Local Network issue

Juni — Fri, 18 Nov 2022 19:08:52 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Best,

Juni

Re: Local Network issue

Juni — Sat, 19 Nov 2022 19:11:45 GMT

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Juni