topic Re: Age restrictet content in Streaming

Age restrictet content

Salto — Sun, 06 Nov 2022 15:24:12 GMT

When i cast from canal+ app to tv my stream is blocking age restrictet content. How to turn it off?

Re: Age restrictet content

JenniferV — Wed, 09 Nov 2022 19:20:37 GMT

Hi Salto,

Thanks for reaching out. Is this only happening when casting from the Canal+ app or across all apps? Can you watch the video on a phone or a computer with no issues? Please try to go to the Canal+ app and check if there's an option to turn this off. Rebooting your Chromecast might also help.

Thanks,

Jennifer

Re: Age restrictet content

JenniferV — Sun, 13 Nov 2022 15:04:43 GMT

Hey there,

It's me again. How's it going? Did those steps help?

Regards,

Jennifer

Re: Age restrictet content

JenniferV — Mon, 14 Nov 2022 17:23:07 GMT

Hello Salto,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer