topic Chromecast colour in Streaming

Chromecast colour

MilesSavage — Mon, 14 Nov 2022 07:47:36 GMT

Screen colour has washed out a pinky colour.

have reset and rebooted.

any ideas?

Re: Chromecast colour

Jeran — Mon, 21 Nov 2022 20:09:05 GMT

Hey there MilesSavage,

I apologize for the late response, thank you for being patient! Were you able to fix that color issue? If not, I'd be happy to help out, as I can imagine this makes for a terrible viewing experience. The first thing I would try is changing the HDMI port that the Chromecast is plugged into to see if that resolves it. If it doesn't, try plugging the Chromecast into a different TV to see if the problem persists.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast colour

JenniferV — Thu, 24 Nov 2022 23:13:47 GMT

Hey there,

Thanks for the help here, Jeran.

MilesSavage, how's it going? Did the steps help?

Regards,

Jennifer

Re: Chromecast colour

JenniferV — Sun, 27 Nov 2022 16:30:53 GMT

Hello MilesSavage,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer