topic Re: Pairing Iphone as Remote - text field hides SELECT in Streaming

Pairing Iphone as Remote - text field hides SELECT

AuPeter — Fri, 04 Nov 2022 07:08:59 GMT

HI Folks,

I'm sure I'm doing something daft, so if someone can show me the fix that would be great.

I'm attempting to pair the Chromcast with my Iphone6S running IOS 15.7.1. I am able to complete the code using the keypad, but the "Tap to Select" is covered by the keyboard. I've pressed RETURN and still no uncovering of the SELECT button.

HELP please.

Re: Pairing Iphone as Remote - text field hides SELECT

JenniferV — Tue, 08 Nov 2022 16:11:36 GMT

Hi AuPeter,

Thanks for reaching out. Let's check on this further.

Quick questions: could you please share a screenshot or photo of the issue? Have you tried to use a different mobile phone and check if the same issue persists?

Try these steps:

Try to scroll down and check if the select button is now visible.
Force close and reopen the Google Home app.
Uninstall and reinstall the Google Home app.
Reboot your mobile phone.
Try to use a different mobile device.

Thanks,

Jennifer

Re: Pairing Iphone as Remote - text field hides SELECT

AuPeter — Tue, 08 Nov 2022 17:46:24 GMT

HI Jennifer,

none of those options have worked. Iwill try from another phone thanks

Re: Pairing Iphone as Remote - text field hides SELECT

JenniferV — Tue, 08 Nov 2022 18:26:46 GMT

Hey there,

Sure thing! I'll wait for your update — no rush.

Regards,

Jennifer

Re: Pairing Iphone as Remote - text field hides SELECT

Jeran — Fri, 11 Nov 2022 19:34:14 GMT

Thank you for helping out on this thread, Jennifer!

Hey there AuPeter,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: Pairing Iphone as Remote - text field hides SELECT

Jeran — Mon, 14 Nov 2022 20:31:18 GMT

Hey AuPeter,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran