topic Re: Prime Video casting in Streaming

Prime Video casting

Sally — Tue, 28 Sep 2021 22:16:22 GMT

Using Chromecast, I can cast with Netflix, but it won't cast with Prime Video. I have rebooted everything: wifi, chromecast, phone. I've updated my chromecast home buttton. What to do now?

Re: Prime Video casting

Sally — Thu, 30 Sep 2021 19:34:47 GMT

Yup!... that's exactly what's happening here, Liminal. But it has become much worse of late.

Re: Prime Video casting

Jeran — Fri, 15 Oct 2021 20:40:29 GMT

Hey there Sally,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

When did this issue start happening?
Do you only have issues with the app, or the website as well?
Are you having this same issue with any other app?
What version of Google Home are you using?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Prime Video casting

Jeran — Mon, 18 Oct 2021 22:39:10 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Prime Video casting

GarrettDS — Tue, 19 Oct 2021 20:38:37 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS