topic Re: Can’t download apps in Streaming

Can’t download apps

Jeffersondee — Mon, 07 Nov 2022 10:08:04 GMT

Can’t download the Disney+, Binge, ABCiView and SBS On Demand apps. It says app on not compatible with this device. I am in Australia. Any ideas?

Re: Can’t download apps

Jch12 — Thu, 10 Nov 2022 09:53:41 GMT

Hi. My ABC iView and SBS are working. May need some updates.

Re: Can’t download apps

JenniferV — Sun, 13 Nov 2022 16:20:39 GMT

Hi folks,

I appreciate your help here, Jch12.

Jeffersondee, we hope that helps but, if you're still having trouble downloading the apps on your Chromecast with Google TV (4K), please reboot your device. If the issue persists, do a reset on your Chromecast with Google TV (4K).

Thanks,

Jennifer

Re: Can’t download apps

Azarco — Wed, 16 Nov 2022 17:47:38 GMT

Hey Jeffersondee,

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.

Best,

Alex

Re: Can’t download apps

Azarco — Thu, 17 Nov 2022 19:52:11 GMT

Hello there,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Regards,

Alex