topic Re: Google Chrome doesn't recognize my Chromecast - PLEASE HELP in Streaming

Google Chrome doesn't recognize my Chromecast - PLEASE HELP

arthuraz — Sat, 16 Oct 2021 05:54:53 GMT

Hello, everyone. I have a Chromecast 3 installed in my bedroom's TV and it worked fine until a couple of months ago, when I could only connect my phone to it, but not my desktop PC. Google Chrome browser strangely stopped recognizing the device and today I realized it is not even recognized in the "Bluetooth and other devices" menu. I tried rebooting my Chromecast, turning my router on and off multiple times and even accessed the router's configurations (it's a dual band router, by the way). I thought it could have to do with the AP isolation option, but it is disabled on both wireless networks. Can somebody please help me solve this?

Re: Google Chrome doesn't recognize my Chromecast - PLEASE HELP

Ashepherdson — Sat, 16 Oct 2021 15:07:55 GMT

Is it only your PC that has trouble ? If so I suspect it's a settings issue on the PC itself.

Here are some troubleshooting steps let me know if these work

https://support.google.com/chromecast/answer/3249268?hl=en-CA#:~:text=Make%20sure%20your%20computer%20is,browser%20is%20up%20to%20date.&text=Ensure%20that%20firewall%2Fantivirus%20software,please%20contact%20your%20internet%20provider.

Re: Google Chrome doesn't recognize my Chromecast - PLEASE HELP

Jeran — Wed, 20 Oct 2021 17:55:09 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Google Chrome doesn't recognize my Chromecast - PLEASE HELP

Jeran — Thu, 21 Oct 2021 18:46:19 GMT

Hey there!

We haven't heard back from arthuraz, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran