topic Re: Changing internet providers in Streaming

Changing internet providers

Debbiemaltby — Sun, 27 Nov 2022 11:35:22 GMT

Hi, I have Chromecast on my dumb tv in my bedroom and just changed internet providers. When I turned my tv on it says ‘can’t connect to wifi’ how do I connect my new wifi to my chromecast

Re: Changing internet providers

JillG — Sun, 27 Nov 2022 15:26:59 GMT

Hi @Debbiemaltby

I would do a factory reset. That way you can set it up on your new WiFi. Here are the steps: How to factory reset your Chromecast - Android - Chromecast Help

Re: Changing internet providers

JenniferV — Tue, 29 Nov 2022 19:05:38 GMT

Hey there,

Thanks for lending a hand here, JillG.

Debbiemaltby, we hope that helps. Don't hesitate to reach back if you still have other questions and concerns.

Best,

Jennifer

Re: Changing internet providers

aatienza — Fri, 02 Dec 2022 22:02:53 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Jennifer.

Thanks,

Archie

Re: Changing internet providers

Juni — Sat, 03 Dec 2022 22:33:49 GMT

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Regards,

Juni