topic Re: Qmedia booting me out on Google Chromecast in Streaming

Qmedia booting me out on Google Chromecast

bubba76 — Wed, 16 Nov 2022 23:55:09 GMT

Hi, l have been usuing a chromecast for nearly a year without anyt issue streaming my movies and tv shows fine with the qmedia app. A few days ago it just stopped streaming, l login into the Nas Drive via qmedia app on the chrome and the video station opens up but when you click on a video it boots you back out to the login media screen . Now l have reset my chromecast and relogged in, but still doing it, even thought of updating but everything is updated. So confused . l can steam to my google via my laptop/ipad etc. At first l thought there was some form of issue with steaming but all my apps on my ipad stream from the Nas to the ipad using Video station ...so the issue is with the chromecast . Seems the chrome cast ip address keeps getting failed error in my security on the QTS TS-453Be ..... any suggestion would be wonderful.

Re: Qmedia booting me out on Google Chromecast

spiz1 — Tue, 22 Nov 2022 10:42:57 GMT

Hi, I'm experiencing exactly the same problem. Tried all to fix, but seems to be to be issue with qmedia itself. You mentioned chromecast being blocked - my QNAP security logging doesn't show me that and I have the ip set to pass through qnap firewall. Can you let me know how you found the IP was getting failed error please?

Re: Qmedia booting me out on Google Chromecast

JenniferV — Thu, 24 Nov 2022 23:03:33 GMT

Hi folks,

Thanks for reaching out. It looks like the set up that you're trying to use with your Chromecast device isn't officially supported and not the typical use for Chromecast with Google TV (4K). I'd suggest that you reach out to Qmedia for further assistance.

Regards,

Jennifer

Re: Qmedia booting me out on Google Chromecast

JenniferV — Sun, 27 Nov 2022 23:30:46 GMT

Hello there,

It's me again. I wanted to check if you still have other questions and concerns. Feel free to reach back if you do.

Thanks,

Jennifer

Re: Qmedia booting me out on Google Chromecast

spiz1 — Mon, 28 Nov 2022 01:42:56 GMT

Thanks for the reply, but I agree problem seems to be qmedia. Still checking with them. Cheers

Re: Qmedia booting me out on Google Chromecast

JenniferV — Mon, 28 Nov 2022 23:39:18 GMT

Hey spiz1,

No biggie and thanks for keeping me in the loop. You can always update this Community thread if you get any information from them that may help other Community members.

Best,

Jennifer

Re: Qmedia booting me out on Google Chromecast

JenniferV — Thu, 01 Dec 2022 23:47:56 GMT

Hello there,

How's it going? Do you still have other questions and concerns?

Thanks,

Jennifer

Re: Qmedia booting me out on Google Chromecast

aatienza — Sat, 03 Dec 2022 00:40:37 GMT

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

I appreciate the help, Jennifer.

Thanks,

Archie

Re: Qmedia booting me out on Google Chromecast

bubba76 — Sat, 03 Dec 2022 02:23:33 GMT

Hi, thank you l have reached out to QNAP and they cannot find a issue as l was using the Qmedia app in the chromecast store for nearly a year and it was working fine. Your saying that device isnts officially support , then why is it on the chromecast 4K to download?

Re: Qmedia booting me out on Google Chromecast

spiz1 — Tue, 06 Dec 2022 05:41:17 GMT

Magically, Qmedia is now once again playing videos as it should have - I hate not knowing why. FYI I have 2 chomecasts and both were with Qmedia failing to play videos for over a week , everything else was fine- now after contacting QNAP myself (no reply) - it is now working. go figure.

Re: Qmedia booting me out on Google Chromecast

bubba76 — Wed, 07 Dec 2022 04:53:37 GMT

Thanks l tried mine after l read your message and its working again...honestly so do l - maybe it was just a conflict of the QNAP software and the google software

Re: Qmedia booting me out on Google Chromecast

spiz1 — Wed, 07 Dec 2022 08:36:43 GMT

fyi from qmedia Google play page , update 29 Nov 22 - “[Fixed Issues]
-Fixed an issue where Qmedia Android TV cannot play videos on Android 12” yay!

Re: Qmedia booting me out on Google Chromecast

JenniferV — Thu, 08 Dec 2022 23:52:08 GMT

Hey folks,

Thanks for getting back to us with an update and glad to hear it has now started to work. Let me know if you have other questions and concerns otherwise, I'll be locking this thread after 24 hours.

Thanks,

Jennifer