topic Re: Chromecast with GoogleTV Android 12 issues in Streaming

Chromecast with GoogleTV Android 12 issues

martinsu — Mon, 31 Oct 2022 07:34:33 GMT

Hello! I recently upgraded android to version 12, however, there are multiple issues with the new software.

First, my IPTV app no longer works - it crashes right after the launch. Second, I can't watch Netflix normally - it shows this error each time I try to play media - https://help.netflix.com/en/node/59709. After restarting the device it works for a while, however, if I'm about to watch a new episode the next day, this error is shown again, and I have to restart the device again.

There are also some random app crashes and then Chromecast is just stuck in the bootloader. Not sure what to do, is there a way to downgrade back to Android 10?

Re: Chromecast with GoogleTV Android 12 issues

RXShorty — Mon, 31 Oct 2022 11:44:17 GMT

Hi @martinsu

There are some more reports after the upgrade that it is not stable.
I am not aware of the possibility of downgrading.

Did you already try a factory reset to see if that resolves things?
Quick note... please be sure your remote is working otherwise setting up the device is not possible.

Re: Chromecast with GoogleTV Android 12 issues

martinsu — Mon, 31 Oct 2022 11:57:24 GMT

I read that you can't do it with a factory reset because the factory reset only deletes user files and the Android version will remain as is (12 in my case)

Re: Chromecast with GoogleTV Android 12 issues

RXShorty — Mon, 31 Oct 2022 12:00:36 GMT

Hi @martinsu

That is correct. The OS will remain the same (android 12), but it resets all application cache, etc.
So maybe it resolves your issues, that is why I suggested it. 🤗
I got Android 12 running without issue on my Google TV, so the reset may also help you.

Re: Chromecast with GoogleTV Android 12 issues

kashyap13 — Mon, 31 Oct 2022 15:32:30 GMT

I am having issues after Android 12 update as well. Specifically getting error on Netflix app where to watch any show, i have reset the Chromecast device.

Netflix Error tvq-pb-101 (5.2.5).

1same error as posted above. Any help would be appreciated

Re: Chromecast with GoogleTV Android 12 issues

RXShorty — Mon, 31 Oct 2022 15:32:03 GMT

Hi @kashyap13

Found this resolution on Reddit: Resolution: I found the fix to be under the Chromecast audio settings. I had mine set to manual but after changing it to be auto and going back to Netflix, shows played immediately.

Maybe worth a shot? 😊

Re: Chromecast with GoogleTV Android 12 issues

kashyap13 — Mon, 31 Oct 2022 15:38:14 GMT

Let me try that and will revert back if it worked.

Thank you

Re: Chromecast with GoogleTV Android 12 issues

martinsu — Tue, 01 Nov 2022 06:15:55 GMT

Excellent, this has resolved the Netflix issue! I only have to figure out what to do with the IPTV app, but seems like I’ll have to wait for the updates either from Google or the app.

Re: Chromecast with GoogleTV Android 12 issues

JenniferV — Fri, 04 Nov 2022 15:43:03 GMT

Hey everyone,

martinsu, thanks for keeping us in the loop and glad to hear that the issue with Netflix has been sorted out. With regards to the IPTV issue, I'd suggest you clear the cache and data of the app then reinstall it. If the issue persists, you may also try reaching out to IPTV support for additional help.

kashyap13, how's it going? Do you still need help?

I appreciate your help here, RXShorty.

Regards,

Jennifer

Re: Chromecast with GoogleTV Android 12 issues

kashyap13 — Fri, 04 Nov 2022 15:48:02 GMT

This worked

thank you so much

Re: Chromecast with GoogleTV Android 12 issues

JenniferV — Fri, 04 Nov 2022 15:53:02 GMT

Hi kashyap13,

Great, that's good to hear! Give us a shout if something comes up — you know where to find us.

Have a good one!

Cheers,

Jennifer

Re: Chromecast with GoogleTV Android 12 issues

martinsu — Mon, 07 Nov 2022 14:33:37 GMT

Unfortunately, I've tried everything already - clearing data, cache, and reinstalling the app. I contacted app developers and they said that Android 12 is no supported. Wish I known that before I upgraded the firmware:(

Re: Chromecast with GoogleTV Android 12 issues

Jeran — Tue, 08 Nov 2022 22:25:30 GMT

Hey there martin,

I'm really sorry to hear that! There was an app that I also used on the Chromecast with Google TV before the Android 12 updates that no longer works. You can always ask to see if the developers plan to update the app to work with Android 12, I know I've seen users in the forum say that other apps have planned updates.

Regardless, if you had any other questions or concerns for us, please let us know. We are always happy to help out.

Best regards,

Jeran

Re: Chromecast with GoogleTV Android 12 issues

Princesss — Fri, 11 Nov 2022 23:53:55 GMT

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Re: Chromecast with GoogleTV Android 12 issues

JSmith87 — Sun, 13 Nov 2022 20:07:47 GMT

My Google tv deleted some of my apps when I updated to android 12, and now it won't let me reinstall them, it says there was a problem praising the package

Re: Chromecast with GoogleTV Android 12 issues

tedcousens — Tue, 15 Nov 2022 06:19:32 GMT

Since updating to Android 12 on my Google TV with Chromecast, I no longer have sound in some of my streaming services such as HBO, Apple TV and prime. YouTube TV works normally and I can still cast HBO Apple TV and prime from my phone and get sound. Anyone have an idea how to resolve this?

Re: Chromecast with GoogleTV Android 12 issues

JenniferV — Tue, 15 Nov 2022 19:37:38 GMT

Hey folks,

I'm sorry to hear that you're also having trouble with your Chromecast with Google TV (4K).

JSmith87, please reboot your device and plug it in on a different HDMI port on your TV. You may also try to reset it.

tedcousens, if it doesn't work with some of the supported apps, please clear the affected app's cache and data then reinstall it. Rebooting or resetting the device might also help.

martinsu, how's it going? Have you tried the suggested step shared by Jeran? Still need help?

Thanks for lending a hand here, Jeran and Princess.

Regards,

Jennifer

Re: Chromecast with GoogleTV Android 12 issues

Jeran — Fri, 18 Nov 2022 20:43:01 GMT

Hey there everyone,

Does anyone have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast with GoogleTV Android 12 issues

Azarco — Sun, 20 Nov 2022 20:09:29 GMT

Hi all,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Best,

Alex

Re: Chromecast with GoogleTV Android 12 issues

ciqsky — Mon, 21 Nov 2022 08:42:48 GMT

There is a problem

https://www.reddit.com/r/kodi/comments/yfyg3j/choppy_video_on_chromecast_with_google_tv_after/
with Kodi that seems due in all respects to the update to android 12