topic Chromecastissues in Streaming

Chromecastissues

Welshrogue — Tue, 06 Dec 2022 23:11:07 GMT

Can't connect WiFi to Chromecast in bedroom anymore. Just stopped working. The one in my front room still works. Rebooted, unplugged, everything. There's just a lock symbol on my WiFi symbol in settings and just says can't connect. Had them both 3 years, do they ever just stop working ?

Re: Chromecastissues

JenniferV — Sun, 11 Dec 2022 19:31:08 GMT

Hello Welshrogue,

Thanks for reaching out. Let's check this further.

A few questions: when did the issue start? What type of Chromecast device do you have? Are there any changes in your Wi-Fi router settings?

Give these steps a try:

Try to unplug one of your working Chromecast devices and plug in the one that you're having an issue with.
Reboot your Wi-Fi router.
Swap the location of your Chromecast.
Factory reset your Chromecast.

Let me know how it goes.

Thanks,

Jennifer

Re: Chromecastissues

JenniferV — Wed, 14 Dec 2022 19:39:26 GMT

Hey there,

How's it going? Did those steps help?

Regards,

Jennifer

Re: Chromecastissues

JenniferV — Thu, 15 Dec 2022 20:29:06 GMT

Hi Welshrogue,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer