topic Re: Network information permission to Chromecast in Streaming

Network information permission to Chromecast

BurneyEra — Sun, 04 Dec 2022 00:02:11 GMT

My Chromecast keep asking for permission to access network information to Cast on Android devices۔ My phone and Chromecast are on same WiFi and still I can't see cast on Home App. Do I need to change some settings on router?

Re: Network information permission to Chromecast

JenniferV — Thu, 08 Dec 2022 23:15:49 GMT

Hello BurneyEra,

Thanks for reaching out. Are you casting or mirroring your Android phone? Could you please check if the same issue persists when casting video content from the Chromecast-enabled app? What is the make and model of the mobile phone you're using for casting?

In the meantime, please reboot your Chromecast and mobile phone. Using a different mobile device might also help.

Thanks,

Jennifer

Re: Network information permission to Chromecast

JenniferV — Sun, 11 Dec 2022 23:41:44 GMT

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Network information permission to Chromecast

JenniferV — Mon, 12 Dec 2022 23:45:57 GMT

Hi BurneyEra,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer