topic Re: Can't Cast YouTube in Streaming

Can't Cast YouTube

GOOGusr69 — Thu, 24 Nov 2022 05:23:47 GMT

Hi Everybody,

I just bought the Chromecast with Google TV (4K). It's been great so far except for one major issue; I can't seem to cast from my phone to the Chromecast using YouTube. I haven't tried casting using any other apps, but I have tried casting the phone screen using the Google Home app, which seems to work perfectly. I've already performed the basic troubleshooting steps: restarted both my phone and the Chromecast, made sure apps were up to date, and made sure both devices are connected to the same WiFi network. My phone is a Samsung Galaxy S21 5G (NOT the Plus or Ultra model).

I'm not quite sure where to go from here, so any help would be greatly appreciated. I'll update this post if anything changes. Thanks in advance!

Re: Can't Cast YouTube

Chloe-savage07 — Sat, 26 Nov 2022 04:00:45 GMT

I’m having the same issue with my iPhone!!!

Re: Can't Cast YouTube

JenniferV — Wed, 30 Nov 2022 23:17:08 GMT

Hey folks,

Thanks for reaching out and for taking some steps beforehand — that's a great help! To cover all the bases, please clear the cache and data of the YouTube app and try to cast from a different supported Chromecast-enabled app so we can isolate the issue. Also, use a different mobile device for casting.

Let me know how it goes.

Best,

Jennifer

Re: Can't Cast YouTube

GOOGusr69 — Fri, 02 Dec 2022 18:18:43 GMT

I'm not sure why, but it started working all of a sudden.

Re: Can't Cast YouTube

Jeran — Fri, 02 Dec 2022 18:40:50 GMT

Thank you for helping out here, Jennifer!

Hey there GOOGusr69,

I'm glad to hear that it started working again! To be safe, did you want us to leave the thread open over the weekend, so you can see if the problem stays resolved?

Thank you,
Jeran

Re: Can't Cast YouTube

GOOGusr69 — Fri, 02 Dec 2022 18:46:30 GMT

That might be a good idea. I wish I knew what fixed the problem; I didn't do anything other than what I previously stated. I just force stopped the YouTube app on both my phone and the Chromecast and tried again and it started working, which is strange because I tried that multiple times before to no avail. Oh well, I'm just glad it's working now.

Re: Can't Cast YouTube

Jeran — Mon, 05 Dec 2022 22:30:41 GMT

Hey there GOOGusr69,

Just checking up after the weekend, did you run into any issues when casting YouTube?

Thank you,
Jeran

Re: Can't Cast YouTube

aatienza — Fri, 09 Dec 2022 06:49:24 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, everyone.

Thanks,

Archie

Re: Can't Cast YouTube

aatienza — Fri, 23 Dec 2022 03:58:49 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie