topic Re: Ethernet drops every time I connect VPN in Streaming

Ethernet drops every time I connect VPN

pob1 — Thu, 01 Dec 2022 17:24:11 GMT

I have the Chromecast TV HD model, and apart from there being no BBC iPlayer app (?!) it works well.

I connect the Chromecast to the internet via the google Ethernet adapter. Everytime I go to connect to my VPN (using the standard Nord VPN app from Google Play Store), the ethernet connection drops. Most of the time I have to reboot the Chromecast to reconnect as the Ethernet option disappears from the network settings. Sometimes it is stlll there and I can reconnect to ethernet by unplugging and replugging in the ethernet cord.

Anyone else experiencing this issue, or is there a workaround to get VPN working over ethernet?

Re: Ethernet drops every time I connect VPN

truesarang — Fri, 02 Dec 2022 00:13:05 GMT

It's not just you it's broken after android 12 update even 4k model does do same thing Ethernet connection drop

Re: Ethernet drops every time I connect VPN

Jeran — Wed, 07 Dec 2022 21:01:15 GMT

Hey there pob1,

I'm sorry to hear that your Chromecast is having issues with Ethernet! I can imagine this issue is pretty frustrating, so I'd be happy to help you out. The first thing I would do is check for updates to the Chromecast device, since there was a recent bug-fix update that went out. Then, if I would reboot the Chromecast after you do so, to clear out any cached data in the memory that could be affecting the Chromecast prior to the update.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Ethernet drops every time I connect VPN

Jeran — Mon, 12 Dec 2022 18:50:25 GMT

Hey there pob1,

Do you have any more questions or need any additional help?

Thank you,
Jeran

Re: Ethernet drops every time I connect VPN

Jeran — Tue, 13 Dec 2022 21:32:19 GMT

Hey pob1,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran