topic Re: CCGTV full remote in Home app in Streaming

CCGTV full remote in Home app

smyzk — Tue, 13 Dec 2022 18:33:14 GMT

In the Home app, it tells me that "full remote is not available. Check device for latest update". But both my Samsung 4K TV and the CCGTV have newest softwate updates. In case it matters, I use the Google ethernet adapter power brick.

Re: CCGTV full remote in Home app

smyzk — Tue, 13 Dec 2022 18:40:55 GMT

addendum: the "now playing" part of the Home app Does work, so I can see what's playing, change the volume, fast fwd/rev, pause, play. But without the full remote functionality there is no D-pad, etc.

Re: CCGTV full remote in Home app

MagicAndre1981 — Tue, 13 Dec 2022 21:36:22 GMT

You need to use the Google TV app on the android phone:

Use your phone as the remote for your Android TV - Android TV Help (google.com)

I'm not sure about your used iOS tag, if you have an iphone, I have no idea if the app provides the remote control function.

Re: CCGTV full remote in Home app

smyzk — Wed, 14 Dec 2022 18:40:59 GMT

it’s an iPhone and a couple months ago the full remote in Google Home was working just fine

Re: CCGTV full remote in Home app

JenniferV — Tue, 20 Dec 2022 12:13:00 GMT

Hi there,

Thanks for the help here, MagicAndre1981 — we appreciate it!

smyzk, I'm sorry to hear that you're having an issue using the virtual remote for your Chromecast with Google TV. Please uninstall and reinstall the Google Home app and make sure there's no pending iOS update on your phone. You may also try the suggested steps shared by one of our Community members in this thread.

Let us know how it goes.

Thanks,

Jennifer

Re: CCGTV full remote in Home app

Jeran — Tue, 27 Dec 2022 16:45:46 GMT

Thank you for helping out on this thread, MagicAndre1981 and JenniferV!

Hey there smyzk,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: CCGTV full remote in Home app

Jeran — Wed, 28 Dec 2022 17:19:35 GMT

Hey smyzk,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran