topic Chromecast "cannot reach internet" error when trying to connect to Wifi in Streaming

Chromecast "cannot reach internet" error when trying to connect to Wifi

Syna — Thu, 22 Dec 2022 09:37:12 GMT

I have opened a new Chromecast with Google TV 4K device. Trying to set it up, but it is stuck in network setting. Any Wifi network I try to connect, it is giving "Cannot reach internet" and goes back to network settings.

Tried restarting the router.

Tried other wifi networks and tried both bandwidth 2.4GHz and 5GHz.

Please advise

Re: Chromecast "cannot reach internet" error when trying to connect to Wifi

Jeran — Wed, 28 Dec 2022 18:50:34 GMT

Hey there Syna,

I apologize for the late response, thank you for being patient! Were you able to get your Chromecast connected to your Wi-Fi? If not, I'd be happy to help out, as these networking issues can be tricky to troubleshoot on your own. First, go ahead and follow the steps listed in this article. If the steps in that first article don't resolve the problem, go ahead and follow the steps in this article as well.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast "cannot reach internet" error when trying to connect to Wifi

Jeran — Tue, 03 Jan 2023 16:36:23 GMT

Hey there Syna,

Do you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast "cannot reach internet" error when trying to connect to Wifi

Jeran — Wed, 04 Jan 2023 18:51:23 GMT

Hey Syna,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran