topic Re: horribly choppy audio streaming from spotify to chromecast in Streaming

horribly choppy audio streaming from spotify to chromecast

tg7 — Fri, 09 Dec 2022 15:20:13 GMT

Setup: Google home with 1x chromecast, 2x nest audio, 1x chromecast-enabled soundbar (polk); android via pixel 5a

Issue: streaming music on spotify to chromecast either via spotify connect or screen cast on pixel produces choppy, laggy, gappy sound that is impossible to listen to. Streaming the same way to nest audio speakers or my polk soundbar works perfectly so this appears to be a chromecast issue... help me!

phone and all speakers/chromecast are all on same wifi band 5ghz

Re: horribly choppy audio streaming from spotify to chromecast

Jeran — Thu, 22 Dec 2022 17:27:06 GMT

Hey there tg7,

I apologize for the late response, thank you for being patient! Were you able to fix that speaker group issue? If not, I'd be happy to help out, as this issue would bug me as well. First, go ahead and make sure your Google Home app is up-to-date. Then, double-check how far all the speakers are from the router, try to keep them within 20-feet for the best quality. Finally, clear out the cached app data on the Google Home app.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: horribly choppy audio streaming from spotify to chromecast

tg7 — Mon, 26 Dec 2022 20:42:56 GMT

Jeran - thank for the reply, it seems like clearing the cache did the trick (I cleared both Google home and the Spotify app cached data), there were a couple gbs of cached data in there. Many thanks

Re: horribly choppy audio streaming from spotify to chromecast

Jeran — Wed, 28 Dec 2022 16:17:04 GMT

Hey there tg7,

Awesome, I'm glad you wear you were able to fix that choppy audio! In that case, do you have any more questions or need any additional help?

Thank you,
Jeran

Re: horribly choppy audio streaming from spotify to chromecast

Juni — Tue, 03 Jan 2023 14:59:43 GMT

HI there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

Re: horribly choppy audio streaming from spotify to chromecast

Juni — Wed, 04 Jan 2023 19:04:00 GMT

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Juni