topic Re: Chromecast icon not coming up on facebook video in Streaming

Chromecast icon not coming up on facebook video

Maeb — Thu, 15 Dec 2022 12:51:29 GMT

Any solution please on how to connect facebook to chromecast please. I have it on my iphone but the facebook video does not have the chromecast icon on the top right corner of the screen

Thank you

Re: Chromecast icon not coming up on facebook video

JenniferV — Mon, 19 Dec 2022 18:31:55 GMT

Hi Maeb,

Thanks for reaching out. Is this only happening with the Facebook app or across all apps? Please try the steps listed below:

Completely close the Facebook app, then reopen.
Cast from another Chromecast-enabled app to isolate if the issue is app-related.
Turn on Local Network Access for iOS devices. Here's how: go to the phone's Settings > Tap Privacy > Local Network.
Make sure the Facebook app is updated.
Clear the Facebook app's cache.
Uninstall and reinstall the Facebook app.
Reboot your Wi-Fi router.
Reboot your Chromecast.
Forget the Wi-Fi network and reconnect.
Try to cast from another mobile device to isolate if it's a device issue.
Reboot your mobile phone.
Factory reset your Chromecast.

Let me know how it goes.

Best,

Jennifer

Re: Chromecast icon not coming up on facebook video

Jeran — Thu, 22 Dec 2022 20:51:39 GMT

Thank you for helping out on this thread, JenniferV!

Hey there Maeb,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: Chromecast icon not coming up on facebook video

JenniferV — Sun, 25 Dec 2022 17:29:20 GMT

Hello Maeb,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks for lending a hand here, Jeran!

Regards,

Jennifer