topic Re: Chromecast w Google TV losing ethernet after switching to Nest WiFi Pro? in Streaming

Chromecast w Google TV losing ethernet after switching to Nest WiFi Pro?

Eckless — Tue, 15 Nov 2022 20:33:53 GMT

I have a few Chromecast with Google TVs in the house, all of which have the ethernet adapter and are plugged into my LAN.

Before, with a random collection of routers/access points, never had a problem with wired ethernet connection to the Chromecasts.

After switching the house to Nest WiFi Pros, there are times when a Chromecast boots up, it will "lose" the wired ethernet connection - the network screen will say ethernet not found - and then upon rebooting the Chromecast, it picks up wired ethernet just fine and works until it decides to "lose" the ethernet connection again (which might be another week, say).

No issues with any other devices connected via wired ethernet.

Any ideas? Any settings that the Chromecast likes to have on wired ethernet that I may have set wrong on my Nest WiFi Pros?

Re: Chromecast w Google TV losing ethernet after switching to Nest WiFi Pro?

Jhonleanmel — Thu, 15 Dec 2022 18:19:27 GMT

Hi Eckless,

Thanks for posting and sorry for the delay.

I just wanted to jump in and let you know that a new firmware release is out now to Nest Wifi Pro devices (1.63.324946). You won't need to do anything to receive the update and it will install automatically once it's available for your hardware. There are a variety of performance updates and bug fixes in the release, so I'm hoping this clears up the issues you're seeing here. Let me know if you have any questions about the update.

Thanks,
Mel

Re: Chromecast w Google TV losing ethernet after switching to Nest WiFi Pro?

Jhonleanmel — Thu, 22 Dec 2022 21:46:08 GMT

Hey there Eckless,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Mel

Re: Chromecast w Google TV losing ethernet after switching to Nest WiFi Pro?

Eckless — Thu, 22 Dec 2022 21:48:42 GMT

Please close thread. Problem has not recurred since posting

Re: Chromecast w Google TV losing ethernet after switching to Nest WiFi Pro?

Jhonleanmel — Fri, 23 Dec 2022 17:45:22 GMT

Hey there Eckless,

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread now. Feel free to create a new thread if you have future questions or concerns.

Best,
Mel