topic Re: Streamer log in in Streaming

Streamer log in

Klinenyc — Fri, 09 Dec 2022 01:05:06 GMT

Hi! I am setting up streaming apps on my new Chromecast. I pay for Paramount Plus and Peacock with my Apple account credentials on Apple TV. Now I’m trying to log into these apps on Chromecast and my Apple credentials don’t work. Is it possible to make this work?

Re: Streamer log in

Jeran — Thu, 22 Dec 2022 16:58:11 GMT

Hey there Klinenyc,

I apologize for the late response, thank you for being patient! Were you able to log into those apps? If not, I'd be happy to help you out, as you should be able to use the services you've paid for. First, make sure that your Chromecast is up-to-date on its firmware. Then, clear out the cached app data on both the Paramount Plus and Peacock apps. Finally, if that doesn't work, go ahead and uninstall and reinstall both of those apps.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Streamer log in

JenniferV — Mon, 26 Dec 2022 23:41:45 GMT

Hi there,

Thanks for the help, Jeran!

Klinenyc, it's us again. We want to make sure you're all good — how did the steps go?

Regards,

Jennifer

Re: Streamer log in

JenniferV — Tue, 27 Dec 2022 23:44:37 GMT

Hello Klinenyc,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer