topic Re: Ambient mode pictures appear darker, even after disabling Temperature, time, personal folder ... in Streaming

Ambient mode pictures appear darker, even after disabling Temperature, time, personal folder data

takkischitt — Mon, 12 Dec 2022 11:52:55 GMT

The bottom half of the photos being displayed has a heavy darkening applied to them, like a vignette, I read elsewhere on here that disabling the temperature, time and personal folder data display should remove this effect, but it doesn't. Half the photo is still heavily darkened. How can I fix this?

Re: Ambient mode pictures appear darker, even after disabling Temperature, time, personal folder ...

Jeran — Thu, 22 Dec 2022 19:47:56 GMT

Hey there takkishit,

I apologize for the late response, thank you for being patient! Currently, the darkened effect is intentional for that extra information to be more legible on the bottom of the photo. If you choose to hide that information, it should remove that effect. If it doesn't, make sure both of your Google Home and Chromecast are up-to-date on their firmware first, then change the settings.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Ambient mode pictures appear darker, even after disabling Temperature, time, personal folder ...

JenniferV — Mon, 26 Dec 2022 23:57:05 GMT

Hi there,

Thanks for the help, Jeran.

takkischitt, we hope that answered your question. Feel free to reach back if you have other concerns.

Best,

Jennifer

Re: Ambient mode pictures appear darker, even after disabling Temperature, time, personal folder ...

JenniferV — Wed, 28 Dec 2022 23:54:44 GMT

Hello takkischitt,

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer