topic Re: Chromecast ultra ambient mode missing Google photos option in Streaming

Chromecast ultra ambient mode missing Google photos option

abellaj — Tue, 07 Sep 2021 00:34:04 GMT

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Original Poster:Adam Danger Wright

I use Google photos for ambient mode on all my Chromecasts, but it's missing from this Chromecast ultra. I just factory reset it, and my Google account is fully linked like my other Chromecasts, but I have no Google photos option for ambient mode. See screenshot.

Re: Chromecast ultra ambient mode missing Google photos option

abellaj — Tue, 07 Sep 2021 00:34:47 GMT

Appreciate you confirming that. To provide the best support with this, I've shared this with the Chromecast community team to check on troubleshooting options or next steps.

From: David

(Gold Product Expert)

Re: Chromecast ultra ambient mode missing Google photos option

DoctorRob — Sun, 12 Sep 2021 21:30:45 GMT

I have 5 chromecast and 1 Sony TV. I have 3 cast and 1 TV missing Google Photos also.

Re: Chromecast ultra ambient mode missing Google photos option

Huyen2308 — Thu, 23 Sep 2021 08:03:47 GMT

I have the same problem. I have the same google account used for Google Photos, Google Home and Google TV. All are connected to the same wifi.

Re: Chromecast ultra ambient mode missing Google photos option

BucksIn6 — Mon, 25 Oct 2021 11:45:20 GMT

I have the exact same issue. Google Chromecast Ultra. Factory reset. Everything is in the same account. Still missing the option in ambient mode to show my own google photos when it was working for a long time previously 😕

Re: Chromecast ultra ambient mode missing Google photos option

abednarz — Fri, 05 Nov 2021 20:11:13 GMT

I also have this problem. Sony tv running Android Tv. Worked for a long time before this.

Re: Chromecast ultra ambient mode missing Google photos option

Jwelch — Sat, 06 Nov 2021 12:34:54 GMT

Go to the Google Photos app, click your icon, select photo settings, the photo frames. I was able to make my selections there.

Re: Chromecast ultra ambient mode missing Google photos option

rafaelvleite — Sat, 13 Nov 2021 13:55:19 GMT

SOLVED: just turn off and turn on Chromecast

Re: Chromecast ultra ambient mode missing Google photos option

bbowden — Wed, 01 Dec 2021 18:52:02 GMT

Had the same problem. After factory reset it still didn't show up. Disconnecting the Chromecast didn't work. Finally, I rebooted the Chromecast from the Google Home app and Google Photos now shows as a choice in the Ambient settings. Good luck. You will persevere over technology!

Re: Chromecast ultra ambient mode missing Google photos option

GiT78 — Mon, 31 Jan 2022 02:40:58 GMT

Make sure "Apps Only Mode" is disabled (Settings -> Accounts and Sign In -> Account_Name -> Apps only mode. Then google photos will appear

If not, factory reset and go thru new device set up.

Re: Chromecast ultra ambient mode missing Google photos option

RA909 — Thu, 19 May 2022 15:22:56 GMT

this was the solution for my setup. it is a shame that the price for this basic function is a cluttered and bloated home screen.

Re: Chromecast ultra ambient mode missing Google photos option

Rinzler117 — Sun, 26 Jun 2022 14:00:15 GMT

Had the same issue. Since adding children's accounts following the recent update and switching accounts to app only mode. My account wasn't app only mode but appears to be a global setting rather than account which blocked photos. Turned it off on three devices and all three showed Google photos again. Hopefully something for the future to allow accounts to have different settings but still use ambient mode

Re: Chromecast ultra ambient mode missing Google photos option

duglop — Sun, 21 Aug 2022 21:37:30 GMT

This does not work all it says is check your internet connection everything's connected Google is doing something again as usual

Re: Chromecast ultra ambient mode missing Google photos option

duglop — Sun, 21 Aug 2022 21:38:56 GMT

Okay that's confusing as hell it's a bunch of gibberish I have no clue what you're trying to say

Re: Chromecast ultra ambient mode missing Google photos option

renfab — Mon, 19 Sep 2022 02:43:01 GMT

Where we can find such adjustments? Into Google Home? Photos? Can you clarify?

Re: Chromecast ultra ambient mode missing Google photos option

Dkbott — Wed, 21 Sep 2022 13:19:01 GMT

Which settings? In the main google app?

Re: Chromecast ultra ambient mode missing Google photos option

duglop — Wed, 21 Sep 2022 21:19:50 GMT

I have two Vizio TVs one is a 24 in d series and one is a 43 inch v series both use Google photos in ambient mode... suddenly there was an update now Google photos are no longer available on my 43 in

Re: Chromecast ultra ambient mode missing Google photos option

Mlabrador — Thu, 22 Sep 2022 17:12:30 GMT

Hi folks,

Thanks for posting and apologies for the late reply.

@renfab @Dkbott, you can check out this link on how to check ambient settings on the Google Home app.

@duglop, quick question — what troubleshooting steps have you done so far? Try to uninstall and reinstall the Google Home app.

Keep me posted.

Best,

Nikki

Re: Chromecast ultra ambient mode missing Google photos option

Jeran — Mon, 26 Sep 2022 21:11:33 GMT

Hey there everyone,

I'm just checking up on this thread, did anyone have any more questions or need any additional help?

Best regards,
Jeran

Re: Chromecast ultra ambient mode missing Google photos option

DoctorRob — Mon, 26 Sep 2022 22:09:17 GMT

Yes, still not fixed. I have two chrome cast device that has not got the google picture option. My Sony TV and 2 other chrome casts units do have the google picture option and work fine.