topic Re: Local country apps not installing in Streaming

Local country apps not installing

Jitomatic — Tue, 13 Dec 2022 07:09:20 GMT

Trying to install local TV Media Apps and I am getting an error that says "Your device isn't compatible with this version." when trying to install ABC iView, 10 Play and Stan.

Anybody got a fix for this?

Re: Local country apps not installing

JenniferV — Tue, 27 Dec 2022 17:17:11 GMT

Hello Jitomatic,

Thanks for reaching out and I'm sorry to hear about that.

What type of Chromecast with Google TV device do you have, is it the 4K or HD model? Please make sure your Chromecast with Google TV has the latest firmware version. Also, please reboot your device and plug it into a different HDMI port on your TV. If the issue persists, do a factory reset on your Chromecast with Google TV and use a different Google Account then, try to re-setup the device.

Regards,

Jennifer

Re: Local country apps not installing

Juni — Fri, 30 Dec 2022 21:29:37 GMT

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Local country apps not installing

Dan_A — Sun, 01 Jan 2023 00:45:46 GMT

Hi Jitomatic,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan