topic Re: Unexpected response from server in Streaming

Unexpected response from server

RuthAnne — Fri, 23 Dec 2022 19:53:29 GMT

Have read all instructions from previous queries on same issue I’m having “UNEXPECTED RESPONSE FROM SERVER” I’ve tried new account, deleting and reinstalling app, no joy….please help!!!?

Re: Unexpected response from server

JenniferV — Tue, 27 Dec 2022 21:55:16 GMT

Hi RuthAnne,

Thanks for reaching out. I want to understand your concern further.

A few questions: do you have a Chromecast device? If yes, what type of Chromecast device do you have? Are you setting up a Chromecast device?

I'll look forward to your response.

Thanks,

Jennifer

Re: Unexpected response from server

sus2 — Sun, 01 Jan 2023 05:45:17 GMT

I am also having trouble trying to connect to the google home app It says unexpected response from server its been a week so please help me asap, thank you

Re: Unexpected response from server

JenniferV — Sun, 01 Jan 2023 19:45:52 GMT

Hello sus2,

I'm sorry to hear that you're also experiencing the same issue. Can you tell me the type of Google Nest device that you have? Also, could you please rundown all the steps you've tried?

Thanks,

Jennifer

Re: Unexpected response from server

JenniferV — Wed, 04 Jan 2023 21:25:39 GMT

Hey there,

It's me again. How's it going? Do you still need help?

Regards,

Jennifer

Re: Unexpected response from server

sus2 — Thu, 05 Jan 2023 07:19:13 GMT

Its a chromecast, I' ve reset my ipad on chromecast but nothing works please help me.

Re: Unexpected response from server

sus2 — Thu, 05 Jan 2023 07:22:00 GMT

i have to go into google home to set up my chrome cast

Re: Unexpected response from server

JenniferV — Thu, 05 Jan 2023 18:11:24 GMT

Hi sus2,

Thanks for getting back to us. Please reinstall the Google Home app and reboot your mobile device and Wi-Fi router. Using a different Google Account to set up your Chromecast might also help.

Let me know how it goes.

Best,

Jennifer

Re: Unexpected response from server

JenniferV — Sun, 08 Jan 2023 18:23:30 GMT

Hello there,

I want to check if the steps help. Feel free to let me know if you still have concerns.

Regards,

Jennifer

Re: Unexpected response from server

JenniferV — Mon, 09 Jan 2023 18:54:52 GMT

Hey there,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer