topic Re: Performing a factory reset of a Chromecast 4K device with no remote in Streaming

Performing a factory reset of a Chromecast 4K device with no remote

counting_daze — Wed, 04 Jan 2023 01:24:14 GMT

Another user experienced my exact problem, as noted in a post titled "Setup Google TV without a remote", but the ultimate question was never answered. Once having performed a factory reset is it possible to set this device up again without the remote? Just as the other user did in the aforementioned post I went through all the recommended steps when my Chromecast remote stopped functioning. This results in an impasse as far as I can tell. The process of pairing my Android phone (using the Google Home and Google TV apps), so that I may use it as an alternative remote, requires that I approve the pair by selecting "pair" vs "cancel" on the Chromecast device. I obviously can't do that without any type of remote control. If I'm correct I'd suggest better documentation of this shortcoming. Had I known this in advance I may have purchased the older Chromecast (that doesn't come with or require a remote) versus Chromecast 4K.

Re: Performing a factory reset of a Chromecast 4K device with no remote

kiltguy2112 — Wed, 04 Jan 2023 02:03:11 GMT

A Bluetooth mouse should work.

Re: Performing a factory reset of a Chromecast 4K device with no remote

counting_daze — Wed, 04 Jan 2023 02:22:24 GMT

Thanks but won't I first have to pair the mouse with the Chromecast device? If so, I assume I'll have to approve the pair just like I would the android device. (I would have tested this before replying but I don't have a Bluetooth mouse readily available).

Re: Performing a factory reset of a Chromecast 4K device with no remote

kiltguy2112 — Wed, 04 Jan 2023 16:40:51 GMT

Mice don't need a pin,and will pair automatically. I've heard an Xbox controller will work as well.

Re: Performing a factory reset of a Chromecast 4K device with no remote

counting_daze — Wed, 04 Jan 2023 02:40:13 GMT

Thanks!

Re: Performing a factory reset of a Chromecast 4K device with no remote

counting_daze — Fri, 06 Jan 2023 22:41:17 GMT

I ended up replacing the Chromecast device (and remote) within an allowed retailer return period. This post may be closed by a moderator. I would still recommend that Google better document the potential impasse that may be reached (without the use of third party deices).

Re: Performing a factory reset of a Chromecast 4K device with no remote

Jeran — Tue, 10 Jan 2023 17:04:57 GMT

Thank you for helping out on this thread, kiltguy2112!

Hiya counting_daze,

No problem at all! I'm going to lock this thread now. If you have any more questions in the future, feel free to create a new thread.

Have a good one!

Best regards,
Jeran