topic Re: NOT KIDS PROOF? in Streaming

NOT KIDS PROOF?

eelco — Tue, 20 Dec 2022 22:26:54 GMT

My kids can meet violence, horror, sex and what so ever is not suitable for their age even if I setup a kids profile and secured my profile with a PIN. If we forget to switch to the kids profile before turning off the television, the adults account will simply appear after switching on the television with the Chromecast remote. I can not secure my account for this..??

Re: NOT KIDS PROOF?

Jeran — Wed, 28 Dec 2022 16:42:40 GMT

Hey there eelco,

I apologize for the late response, thank you for being patient! You are able to use parental controls to lock your Kid's Account to prevent leaving the Kid's Account, so when you children try to leave the Kid's Profile. However, I know locking the actual main profiles is a feature I've seen users want. If you have the time, would you be willing to submit feedback via Google TV to let Google know this is something you'd like to see? The more feedback they receive regarding a specific feature, the more likely they are to prioritize it.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Re: NOT KIDS PROOF?

Muddi — Tue, 03 Jan 2023 03:17:08 GMT

Hey eelco,

I hope we were able to answer your question with the info provided by @Jeran. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

Cheers,

Muddi

Re: NOT KIDS PROOF?

Muddi — Wed, 04 Jan 2023 06:43:56 GMT

Hi eelco,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi