topic Re: Chromecast remote pairing in Streaming

Chromecast remote pairing

pethanz — Tue, 20 Dec 2022 19:10:51 GMT

Unfortunately my remote stopped working (bricked after update) so as a last resort I tried to factory reset my Chromecast, I know I should've known better because now it's not connected to wifi so can't even use my phone as a remote. I tried to connect my Xbox controller with no luck.

Tried to connect keyboard/mouse with a usb dongle, didn't work..

I just lost my job so I can't afford to buy new hardware.

What should I do now? Please help!

Re: Chromecast remote pairing

Jeran — Wed, 28 Dec 2022 16:12:51 GMT

Hey there pethanz,

I apologize for the late response, thank you for being patient! Were you able to fix that remote pairing issue? If not, I'd be happy to help out, as it sounds like this has been quite frustrating to deal with. The first thing I would check is the LED light on the Chromecast Voice Remote. If the remote is throwing an error, it will appear via the LED light. I'll give you some troubleshooting steps based on what the LED light is doing.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Chromecast remote pairing

Muddi — Tue, 03 Jan 2023 03:22:33 GMT

Hi pethanz,

How's it going with your device? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,

Muddi

Re: Chromecast remote pairing

Muddi — Wed, 04 Jan 2023 06:44:55 GMT

Hey pethanz,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi

Re: Chromecast remote pairing

pethanz — Wed, 04 Jan 2023 07:03:01 GMT

Sorry for the late response, hope the holidays went well!

My remote shows a steady light as soon as I put the batteries in, then it turns off about half an hour later. It's unresponsive to any input. I went through the troubleshooting, but unfortunately that didn't help.

Re: Chromecast remote pairing

Jeran — Wed, 11 Jan 2023 20:28:19 GMT

Hey there pethanz,

No problem at all; I hope you had a good time as well! In this case, it may be best to speak with Chromecast Support. If you have time, would you be able to fill out this form to have them reach out to you via email? Once you do so, please let me know.

Best regards,

Jeran

Re: Chromecast remote pairing

Muddi — Tue, 17 Jan 2023 06:24:07 GMT

Hey pethanz,

Have you had the chance to fill out the form?

Cheers,

Muddi

Re: Chromecast remote pairing

pethanz — Tue, 17 Jan 2023 15:15:58 GMT

Hi yes I filled it out, I'm waiting for a response from them.

Re: Chromecast remote pairing

Jeran — Wed, 18 Jan 2023 18:12:01 GMT

Hey there pethanz,

Thank you for filling out that form! Due to the recent increase in cases, it may take them a few days to contact you. Regardless, if you have any other questions for us here on the forum, please let us know. Otherwise, I'll go ahead and lock this thread in 24 hours.

Best regards,

Jeran