topic Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast in Streaming

Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Mon, 02 Jan 2023 23:18:50 GMT

I have a new 70" Vizio TV that has built-in Chromecast. When I send a cast from Meta Oculus Quest 2 my TV recognizes the cast and looks like its starts to load on the TV screen. Shortly after the screen goes completely black and the Quest 2 says that was an "unknown streaming error".

Both devices are Chromecast compatible

Both devices are connected to the same WiFi network

I've powered down both devices and switched off WiFi

I've rebooted my wireless router

Issue persists.

Please advise. Thanks

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Katrelramsey — Thu, 05 Jan 2023 00:03:15 GMT

I have the same problem. I can cast to the tv with different devices except the oculus. The oculus can cast to my 65 inch Vizio upstairs. The issues seems to be the software in the new vizio 70

inch TV. Very frustrating since this is a new tv.

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Thu, 05 Jan 2023 00:24:49 GMT

Absolutely. The Quest 2 has no issues conne ting to other Chromecast devices, but for some reason my new Vizio 70” gives me an error over and over again.

additional info:

Vizio 70” Model: M700Q7-J03

Vizio Firmware: 1.520.24.2-2

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Thu, 05 Jan 2023 17:07:15 GMT

Meta Quest2 also not casting to “built-in Chromecast” on new 43” Vizio TV

Model: M43Q6M-K04

Firmware: 1.520.24.2-2

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Katrelramsey — Thu, 05 Jan 2023 17:10:29 GMT

Well after reading other forums with the same issue, it seems it’s a Quest 2 error. It seems it doesn’t recognize the new software for chrome cast. Very frustrating.

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Thu, 05 Jan 2023 17:29:07 GMT

The Vizio TVs recognize the Quest 2 and the Quest 2 screen it says “casting request sent”. Whatever is being sent back from Vizio TV to the Quest 2 is either 1) not being recognized by the Quest or 2) output is not being processed correctly by the Vizio TVs .

I have a stand-alone Chromecast unit arriving this week. I’m going to plug in into Vizio TVs. If Quest 2 connects to the “NOT built in Chromecast”… at that point we’ll know it’s an issue with Chromecast “built-in” Vizio feature.

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Wed, 11 Jan 2023 16:51:36 GMT

Hey there djscene,

I'm just checking up on this thread, and I'm really sorry to hear that your Chromecast built-in and your Oculus Quest 2 aren't playing nicely. Were you able to test this on your new Chromecast dongle yet? I'm curious to see if the issue is isolated to the Chromecast built-in as well. If that is the case, you may need to reach out to Vizio Support, as Chromecast built-in is open-source software and Vizio would have modified the code in some way.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Wed, 11 Jan 2023 17:18:40 GMT

I purchased a Chromecast HD, plugged it into my Vizio 70” TV with “built-in Chromecast” and it connected exactly how it is supposed to with the external Chromecast. The built-in Chromecast maintains the same errors.

In addition, I went as far as purchasing a new eero mesh internet router to troubleshoot and make sure it’s not “a router issue”. Vizio TV and Quest 2 are both connected to the same wifi. Vizio TV still says there is an error connecting thru “built-in Chromecast” when casting from the Meta Quest 2.

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Wed, 11 Jan 2023 17:23:07 GMT

Hey there djscene,

In this case, it does sound like the issue is isolated to Vizio's Chromecast built-in. If you can, make sure the Vizio TV is up-to-date on its firmware and also factory reset it. If the problem persists, go ahead and reach out to Vizio Support to see if they are aware of any issues on their end.

Best regards,
Jeran

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Wed, 11 Jan 2023 18:10:53 GMT

One of the very first things I did in this process was factory reset Vizio TV and update the firmware. I’m currently running the latest available Vizio firmware.

Vizio Model: M43Q6M-K04

Firmware: 1.520.24.2-2

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Wed, 11 Jan 2023 18:28:39 GMT

I just chatted with Vizio customer support and their response was:

*Because YouTube is casting to the tv then it would be an issue with the device manufacturer, I would reccomend contacting meta for further assistance with that.*

I’m able to cast directly to “Built-in Chromecast” on my Vizio TV. Just not able to cast the Meta Quest 2.

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Wed, 11 Jan 2023 18:37:24 GMT

Hey there djscene,

Thank you for letting us know what Vizio said! It's a shame they aren't aware of any issues. Do you plan to reach out to Meta regarding this issue? I'm curious to see if they are aware of anything.

Best regards,
Jeran

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Tue, 17 Jan 2023 18:17:27 GMT

Hey there djscene,

Do you have any more questions that I can address?

Thank you,
Jeran

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Wed, 18 Jan 2023 21:35:10 GMT

Hey djscene,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Wed, 18 Jan 2023 22:38:28 GMT

I’m trying to get a direct response from Meta so it can be added to this thread. Would you happen to have contact info for Chromecast / Meta ?

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Thu, 19 Jan 2023 17:01:01 GMT

Hey there djscene,

Of course! Here is how to get a hold of Chromecast Support, you'll just need to go through the initial prompts, then it will give you the contact info. Here is how to get a hold of Meta Support.

I hope that helps!

Thank you,
Jeran

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Mon, 23 Jan 2023 18:05:29 GMT

Hey there everyone,

Does anyone have any more questions that I can address?

Best regards,
Jeran

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

djscene — Mon, 23 Jan 2023 19:44:57 GMT

Please standby for a direct response from Meta.

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Tue, 24 Jan 2023 17:03:26 GMT

Hey there djscene,

No problem at all! I'll leave this thread open for as long as you need. I'll check up on the status of things next week.

Best regards,
Jeran

Re: Error when casting Meta Oculus Quest 2 to Vizio TV using the Built-In Chromecast

Jeran — Tue, 31 Jan 2023 19:10:23 GMT

Hey there djscene,

Just checking up again; did you happen to hear anything from Meta?

Best regards,
Jeran