topic Re: Can’t cast to Tv from iphone in Streaming

Can’t cast to Tv from iphone

KKDD2020 — Sun, 01 Jan 2023 19:00:58 GMT

Hi. I can’t see the cast icon on bbc iPlayer website. What’s a way I can cast my phone screen to my tv? I can’t download the iPlayer app as it isn’t showing in App Store. I have a bbc iPlayer account and a paid chrome casting app on my phone. Can’t get mirroring to work either. Please help peeps. Cheers. K

Re: Can’t cast to Tv from iphone

RXShorty — Mon, 02 Jan 2023 10:18:47 GMT

Hi @KKDD2020

Do you mean you cant find the app within the Google TV store?
I know there are some issues from time to time with the BBC apps.

Best is to reach out to the developer. 🙄

Re: Can’t cast to Tv from iphone

JenniferV — Thu, 05 Jan 2023 17:22:59 GMT

Hello there,

RXShorty, thanks for your help.

KKDD2020, how's it going? Do you still need help? Please reboot your Chromecast with Google TV (HD), mobile phone, and Wi-Fi router. If the issue persists, please reach out to the app developer for additional help as per advised by our Product Expert.

Thanks,

Jennifer

Re: Can’t cast to Tv from iphone

KKDD2020 — Thu, 05 Jan 2023 19:01:23 GMT

Hi JenniferV. no still no joy. I reached out to the app developer who advised that not all web addresses will mirror and they are aware of this so said I should try and get a refund from apple. So I need to try and get my. $56 USD back for an app that is not fit for purpose. Not happy. Thanks for your follow up tho. K

Re: Can’t cast to Tv from iphone

JenniferV — Thu, 05 Jan 2023 21:50:56 GMT

Hi KKDD2020,

I understand why you feel that way and I appreciate you for keeping me in the loop. Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.

Best,

Jennifer