topic Re: how to set up 2 chromecast devices 1 ultra, 1 hd in Streaming

how to set up 2 chromecast devices 1 ultra, 1 hd

katinfoco — Sat, 07 Jan 2023 01:29:33 GMT

have an existing chromecast ultra

purchased another chromecast hd with remote to plug into another tv.

Tried starting over by deleting "home" app, reinstalling, clearing cache multiple times. System still remembers old setup. pulled power on both devices to restart.

How should I setup the 2 chromecast devices? They are in the same general area, just plugged into different tvs. want to name the devices with unique names so I can tell which one is which when using my cell phone to cast. all on the same wifi, can connect to wifi with both devices, no problem.

I would like to start from scratch but can't delete the previous chromecast settings after all the above steps.

very frustrating.

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

David_K — Sat, 07 Jan 2023 12:33:04 GMT

If your existing Chromecast is already setup and working, you don't need to do anything with that Chromecast. If you want to rename it, you can do that by tapping the device in the Google Home app > Settings cog > Device information > Name > Modify the name > Save.

To setup your new Chromecast, add it as a new device following the steps below.
Set up Chromecast with Google TV and Voice Remote - Chromecast Help

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

katinfoco — Sat, 07 Jan 2023 19:33:26 GMT

home app/settings.......no option for device information....

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

katinfoco — Sat, 07 Jan 2023 19:44:17 GMT

re prev msg, chromecast is there, select/hold down, just goes into cast mode. no way to change the name.

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

David_K — Sat, 07 Jan 2023 21:36:05 GMT

Sorry I should've said you need to tap on the device, so that would be:

Google Home app > Tap your device > Settings cog > Device information > Name > Modify the name > Save.

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

katinfoco — Mon, 09 Jan 2023 21:45:25 GMT

when I select home/settings...there is no option for device info. I can see the local device (chromecast HD) but when selected, it just opens the "cast" screen

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

katinfoco — Mon, 09 Jan 2023 21:47:15 GMT

what is the best way to keep these 2 devices separate? create 2 "homes" ?

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

David_K — Mon, 09 Jan 2023 22:15:51 GMT

In the app, first tap your device
Tap the settings cog at the top right of that screen (not the 3 dots)
Tap Device information
Tap Device name
Modify the name
Tap Save

You're using the same Wifi network for both devices so simply proceed to set up the new device:

Set up Chromecast with Google TV and Voice Remote - Chromecast Help

You can choose a different room for the Chromecast. There's nothing special you need to do to keep them separate. By all means if you still want to do that, create a new "home" first, then proceed to setup the Chromecast in the new "home" you created.

Share a home and devices in the Google Home app - Google Nest Help

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

JenniferV — Thu, 12 Jan 2023 22:59:09 GMT

Hey there,

I appreciate your help here, davidking.

katinfoco, how's it going? Were you able to try the additional steps shared by our Product Expert? Do you still need help?

Best,

Jennifer

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

katinfoco — Fri, 13 Jan 2023 02:30:57 GMT

no, I do not have the mentioned step 2 option, "Tap the settings cog at the top right of that screen (not the 3 dots)"

after I select "home" then the device ", it immediately goes to "cast" . there is no "cog" aka settings icon.

I asked if I should install them in a new/separate "home location" so that I could separate the 2 devices. no answer.

still cannot rename the devices so that I can tell them apart.

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

Jeran — Fri, 20 Jan 2023 18:15:04 GMT

Thank you for helping out on this thread, David and Jennifer!

Hey there katinfoco,

I'm sorry to hear that your Google Home app is acting up! Make sure that your devices are on the same network band (either 2.4GHz or 5GHz). Then, disable any kind of proxy or VPN if you are using one. Finally, make sure that your devices are active before accessing the settings.

I look forward to hearing from you.

Best regards,
Jeran

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

Jeran — Wed, 25 Jan 2023 16:08:36 GMT

Hey there katinfoco,

Do you have any more questions that we can address?

Thank you,
Jeran

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

katinfoco — Wed, 25 Jan 2023 17:41:06 GMT

they are on the same network, no proxy, powered on

no, I do not have the mentioned step 2 option, "Tap the settings cog at the top right of that screen (not the 3 dots)"

after I select "home" then the device ", it immediately goes to "cast" . there is no "cog" aka settings icon.

I asked if I should install them in a new/separate "home location" so that I could separate the 2 devices. no answer.

still cannot rename the devices

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

Jeran — Wed, 25 Jan 2023 17:50:10 GMT

Hey there katinfoco,

If you would like to try adding a separate home to troubleshoot, you are more than welcome to do so. Just out of curiosity, are you able to use another device, such as another phone or tablet, to see if the same issue persists across devices? That way, we can narrow down the issue a bit more.

Best regards,

Jeran

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

Jeran — Tue, 31 Jan 2023 21:14:14 GMT

Hey there katinfoco,

I'm just checking up on this thread again. Did you still need some help?

Thank you,
Jeran

Re: how to set up 2 chromecast devices 1 ultra, 1 hd

Jeran — Wed, 01 Feb 2023 21:31:03 GMT

Hey katinfoco,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran