topic Re: chromecast greyed out on tv in Streaming

chromecast greyed out on tv

jtandterry — Wed, 04 Jan 2023 18:48:34 GMT

I recently changed my wifi name and password. Now I have switched device(googe tv chromecasst). I changed my smart tv reflect new wifi name but when i go to google tv it showns nothing. It looks like it is greyed out ,I went to home app change thing but does not allow me Do I need to factory reset on the device(google chromecast tv)?

Re: chromecast greyed out on tv

JenniferV — Mon, 09 Jan 2023 16:13:45 GMT

Hello jtandterry,

Thanks for reaching out. The Chromecast devices can only remember one Wi-Fi network at a time. If you changed your Wi-Fi network and your device isn't currently connected to a Wi-Fi network, perform a factory reset and set it up on the new network.

Best,

Jennifer

Re: chromecast greyed out on tv

JenniferV — Thu, 12 Jan 2023 16:54:26 GMT

Hey there,

It's me again. How's it going? Did you manage to get your device working?

Regards,

Jennifer

Re: chromecast greyed out on tv

jtandterry — Thu, 12 Jan 2023 18:05:08 GMT

it worked thanks

Re: chromecast greyed out on tv

JenniferV — Thu, 12 Jan 2023 18:48:50 GMT

Hi jtandterry,

Awesome, glad to hear that! Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.

Best,

Jennifer