topic Re: new modem, now chromecast device isnt found in Streaming

new modem, now chromecast device isnt found

LD — Wed, 13 Oct 2021 02:26:29 GMT

Hooked up new modem from Suddenlink yesterday , now trying to cast Netflix to tv and chromecast device isnt found. There was a problem with the modem DSN and while our son was talking with Suddenlink tech , the tech fixed the DSN on Suddenlinks side.

Re: new modem, now chromecast device isnt found

GarrettDS — Wed, 20 Oct 2021 22:18:11 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these wifi issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS

Re: new modem, now chromecast device isnt found

Jeran — Mon, 25 Oct 2021 18:20:49 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: new modem, now chromecast device isnt found

Jeran — Tue, 26 Oct 2021 18:22:16 GMT

Hey there!

We haven't heard back from LD, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Garrett!

Best regards,
Jeran