topic Re: Unable to show Google Camera on Chromecast in Streaming

Unable to show Google Camera on Chromecast

dstncaldwell — Mon, 09 Jan 2023 14:57:04 GMT

I am unable to ask Google Assistant or use a automation to show my Google Cameras on any Chromecast device (I have 7 Chromecast devices). I get a grey screen that has a camera with a line in the center of the screen. I am however able to show my camera's on my Google Home Hubs.

I am not sure what happened because this has been working for months now and all of sudden I started getting the grey screen.

I have factory reset a Chromecast and didn't seem to help. I rebooted my WIFI and rebooted my camera's. Nothing has helped.

Any help is appreciated!

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Mon, 09 Jan 2023 14:58:41 GMT

Here is a picture of the screen I get

Re: Unable to show Google Camera on Chromecast

JeffTaylor — Mon, 09 Jan 2023 21:45:28 GMT

getting the same exact thing on my chromecast from my nest doorbell 2nd gen.

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Mon, 09 Jan 2023 21:50:32 GMT

It must be a bug. Not many people use this for it to be noticed. I use this everyday, missing it a lot! I did submit a ticket to Google hoping they reply on here or to the ticket soon.

Re: Unable to show Google Camera on Chromecast

JeffTaylor — Mon, 09 Jan 2023 21:53:31 GMT

I have seen a lot of people complaining of this but haven't seen any solutions yet and they all seem to be recent.

Re: Unable to show Google Camera on Chromecast

JillG — Mon, 09 Jan 2023 22:07:12 GMT

Hi,

Can you try a sequential reboot on the devices Wi-Fi router, Nest Cameras, Google Home devices and Chromecast. If that doesn't help try factory reset your Chromecast device.

Let us know how it goes. There seems to be a few users reporting similar.

Jill

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Mon, 09 Jan 2023 22:36:35 GMT

When I submitted a support ticket via Google One. They asked me to reboot my wifi and reset my Chromecast device. Both didn't resolve this issue. I did reboot one of my hubs as it was hung up and didn't seem to help either. Should I still do as you requested?

Re: Unable to show Google Camera on Chromecast

VegasDevil — Tue, 10 Jan 2023 03:48:28 GMT

Same with me. I wish I didn't pay 150 bucks for this cam

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Tue, 10 Jan 2023 13:55:26 GMT

I love the camera's they work great just need this resolved.

Re: Unable to show Google Camera on Chromecast

JillG — Tue, 10 Jan 2023 14:56:12 GMT

Thanks for trying the suggestions and this issue has been escalated to our Community Specialists from Nest.

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Tue, 10 Jan 2023 14:58:26 GMT

Thank you! My support ticket with Google is 7-1954000033887 if that helps.

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Wed, 11 Jan 2023 13:39:17 GMT

I tested this morning and it is now working! Thank you everyone for you time and support!

Re: Unable to show Google Camera on Chromecast

JeffTaylor — Wed, 11 Jan 2023 16:02:48 GMT

What did you do to fix it if you don't mind sharing.

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Wed, 11 Jan 2023 16:04:27 GMT

I didn't do anything. I tested today and it is working again. Is yours not working?

Re: Unable to show Google Camera on Chromecast

JeffTaylor — Wed, 11 Jan 2023 16:06:27 GMT

I have not tried today. I will when I get home from work and report back.

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Wed, 11 Jan 2023 16:07:25 GMT

Ok you should be good now. I am guess Google did something on their side to resolve this.

Re: Unable to show Google Camera on Chromecast

JeffTaylor — Thu, 12 Jan 2023 16:10:51 GMT

Yes, you are right. I think they did something on their end because all is working now.

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Thu, 12 Jan 2023 16:42:37 GMT

Thanks Jeff! I am glad they resolved this. I still have yet to hear on my support ticket.

Re: Unable to show Google Camera on Chromecast

Jeran — Thu, 12 Jan 2023 17:58:27 GMT

Thank you for helping out on this thread, JillG!

Hey there everyone,

I'm just checking up on this thread, and I'm glad to hear that the issue seems to be resolved! Just to be safe, is there anyone here that is still running into this problem? If so, please let me know.

Best regards,
Jeran

Re: Unable to show Google Camera on Chromecast

dstncaldwell — Thu, 12 Jan 2023 18:44:38 GMT

I am good! Thank you for following up!