topic Re: Chromecast icon disappears in Streaming

Chromecast icon disappears

Nika14 — Wed, 28 Dec 2022 19:44:24 GMT

I have google hub max and a vizio tv with a built in chromecast. Randomly, the chromecast icon appears and disappeares from the device on google home app, either the display or tv cast are not available. Sometimes rebooting the tv or the phone helps. Please advise!

Re: Chromecast icon disappears

Jeran — Mon, 09 Jan 2023 18:04:43 GMT

Hey there Nika14,

I apologize for the late response; thank you for your patience! Were you able to figure out that disappearing icon issue? If not, I'd be happy to help out, as these connection problems can be a bit tricky to troubleshoot on your own. First, go ahead and check out this article and follow the steps listed. Afterwards, let me know if you get stuck on any particular step or if you encounter any error messages.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Re: Chromecast icon disappears

Jeran — Thu, 12 Jan 2023 18:08:16 GMT

Hey there Nika14,

Do you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast icon disappears

Jeran — Fri, 13 Jan 2023 20:04:24 GMT

Hey Nika14,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Chromecast icon disappears

Nika14 — Sun, 15 Jan 2023 21:39:28 GMT

Thanks for your reply, I went through the steps but the problem is not resolved. The chromecast icon shows up after restarting my phone, but this is not a sustainable solution to restart my phone every time.

Re: Chromecast icon disappears

Jeran — Tue, 24 Jan 2023 16:36:00 GMT

Hey there Nika14,

No problem at all! I wouldn't want you to have to do that every time either. Make sure you're not using any kind of VPN or Proxy on your phone. Also make sure that you aren't using a battery-saving setting, as this would affect connection as well. Finally, When Use network information is off in your Android settings, Google Nest and Home speakers or displays (and Chromecast) might not appear on the list of available Cast devices. To discover Cast-enabled devices, open your Android's Settings and then enable Use network information.

Best regards,

Jeran

Re: Chromecast icon disappears

Jeran — Fri, 27 Jan 2023 19:29:17 GMT

Hey there Nika14,

Do you have any more questions that I can address?

Thank you,
Jeran

Re: Chromecast icon disappears

Jeran — Wed, 01 Feb 2023 18:54:58 GMT

Hey Nika14,

Did you still need assistance with this issue? Otherwise, I'll close this thread in 24 hours. In the event that I do lock the thread and you still need some help, feel free to create a new thread.

Best regards,
Jeran